2 of 2 Technical Support Analyst Jobs in East Anglia

Technical Support Analyst - Asset Management (Contract) Are you a skilled Technical Support Analyst with expertise in IT asset management ? We're looking for a proactive and detail-oriented professional to join our team on a 3-month contract based in Norwich, UK , with travel to other sites. Key Responsibilities: Asset Lifecycle Management : You'll … manage the entire lifecycle of our IT hardware, including asset tagging, and maintaining our Configuration Management Database ( CMDB ) by updating new and decommissioned equipment. Technical Support : You'll provide essential technical support by resolving a range of IT issues, from system errors and network problems to user and program glitches. System & Hardware Maintenance : This role involves … You'll contribute to the development of IT policies and provide training to users and junior staff on new equipment and software. Required Skills & Experience Experience : Demonstrated experience in technical support and IT asset management. Qualifications : Degree-level qualification or equivalent experience in an IT-related field. Communication : Strong communication skills to engage professionally with stakeholders and provide More ❯

months on a temporary contract - Monday - Friday 0900-1700 Must be An experienced 2nd line Service Desk Engineer Skills essential to the role: Minimum 2 years in IT support experience. Diploma in IT or equivalent knowledge/experience. ECDL or equivalent knowledge. Intermediate Knowledge of backup software, and remote access software applications. Intermediate working knowledge of PC architecture. Intermediate More ❯