Technical Support Analyst - 1st
- Hiring Organisation
- Gotpeople
- Location
- Northampton, Wootton, West Northamptonshire, Northamptonshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £27000 - £30000/annum
Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts - 1st line The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication … first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 2nd level support remotely Collaborating with team members Use of our ticketing system Use our ticketing system to work on and resolve helpdesk tickets & service requests Managing and recording ...