10 of 10 Technical Support Analyst Jobs in England

Description Job Title: Technical Support Analyst (First & Second Line Support) Department: Technical Support Reports To: Technical Support Manager Job Purpose To provide first- and second-line technical support to customers across the company's software, hardware, video, and asset tracking … solutions. The role is responsible for delivering excellent customer service, diagnosing and resolving technical issues, maintaining customer accounts and assets, and escalating complex issues where specialist intervention is required. Key Responsibilities Customer Support Act as the first point of contact for customer enquiries via telephone and email. Respond ...

Technical Support Analyst Norwich (Hybrid) | £31,000 + Bonus I'm delighted to be exclusively partnering with a growing SaaS business as they continue to expand their customer support function. This is an excellent opportunity for a personable and technically minded support professional who enjoys … solving problems, delivering exceptional customer service and helping customers get the very best from software solutions. Working within a collaborative team, you'll support customers throughout their journey, from onboarding and training through to ongoing technical support, troubleshooting and product adoption. This role offers a 35-hour ...

Contract Type: Permanent Working Hours: Monday-Friday, rota-based service coverage between 7am-6pm Solve complex problems. Drive improvement. Become the technical escalation point that keeps the business moving. Location: Billericay/Hybrid Salary: Competitive Contract Type: Permanent Working Hours: Monday-Friday, rota-based service coverage between … colleagues turn to when systems are failing, technology is causing frustration, or a complex problem needs a calm and knowledgeable solution. You enjoy combining technical expertise with excellent customer service and take ownership from the moment an issue is raised through to resolution. At Ground Control, we’re looking ...

people, our innovative and highly sought-after products, and the exceptional customer service that we deliver. About the Role We are looking for a Technical Support Analyst to join our Technical Support Team. In this role, you will provide outstanding technical support … where you will be expected to work a minimum of 2 days per week in our Birmingham Office, UK. Key Responsibilities Deliver exceptional customer support by identifying issues and providing effective solutions. Provide technical assistance to internal and external customers. Diagnose, troubleshoot, and resolve product-related issues. Reproduce ...

Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. The Adventure Ahead As a Technical Support Analyst, you will serve as the ultimate the company product expert and the vital first point of contact for our customers! Your … mission is to dive into technical inquiries, troubleshoot complex challenges, and empower clients to maximize the system’s full potential. By resolving issues efficiently and nurturing our inclusive, customer-first culture, you will directly impact our users' success and ensure every customer feels valued and respected. Get ready ...

company is an AI-powered learning platform helping organizations manage training globally. We seek a Technical Support Analyst to be the first point of contact for customers, troubleshoot complex issues, and guide users to maximize the system’s potential. You will work in a fast-paced, customer ...

Senior Technical Support – Systems Analyst Birmingham , AL - Onsite Job ID: 37695 Posted: 2026-09-01 Employment Type: Direct Hire Take ownership of the toughest IT challenges in a fast-paced, multi-company environment where your technical expertise can make a real difference. As the senior escalation … point, you’ll go beyond fixing tickets—you’ll eliminate recurring problems, strengthen systems, and help elevate the technical capabilities of the entire support organization. C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship ...

Elevator in Manchester is seeking an ITS My Technical Agent Analyst to monitor and improve the MyTA AI-enabled technical support capability. You will evaluate AI outputs, challenge incorrect guidance, and translate engineering knowledge into accessible digital guidance for field engineers. You will work with international … field teams across Europe and Africa, supporting the development of new AI use cases and governance principles for digital technical support. #J-18808-Ljbffr ...

ideas take time to evolve. Together we’re building a world-class platform to amplify our teams’ most powerful ideas. As part of our Technical Support team, you’ll diagnose, resolve and prevent technical issues across the firm, helping maintain reliable systems and minimise disruption. Take … work hands-on with a wide range of technologies taking ownership of system monitoring, responding to alerts, supporting critical infrastructure and assisting users with technical issues. This is an excellent opportunity to develop into a specialist IT systems role. You will work closely with senior team members who will ...

ROLE: To support our in-house Infrastructure Team with a mix of project Support for our Data Centre Modernisation and also BAU Support across our organisations Enterprise Infrastructure. WHAT YOU’LL BE DOING: To be on site Project Support to our in-house Team … Data Centre move, focusing on: Migration of Virtual Machines from old Data Centre to our modernised Data Centre Support the move of physical servers from old Data Centre to our modernised Data Centre Installation of physical hardware into racks in new Server Room Working with the wider Team ...