2 of 2 Technical Support Analyst Jobs in the South West

Job Role: Technical Support Analyst Location: Taunton, Somerset. With benefits to work remotely at times Salary: £24-28k Based on Experience Type: Full-time, Permanent About SRD Technology UK At SRD Technology UK, were passionate about delivering cutting-edge IT solutions with a personal touch. As a forward-thinking Managed Service Provider (MSP), we pride ourselves … on our commitment to innovation, agility, and exceptional customer service. We support a wide range of clients across diverse sectors, helping them thrive in a rapidly evolving digital world. The Opportunity Were seeking an ambitious and experienced 1 st Line Technical Support Analyst who loves problem solving. As a Technical Support Analyst in … Tier 1, you will work closely with Technical Support Analysts to provide IT support to our managed service clients across the UK. This role requires a key focus on customer care and getting the job done well. This individual will also need to work on multiple tickets at a time whilst meeting the determined SLAs. This job More ❯

Job Title: IFS Technical Support Analyst (Apps10) Summary: The business are looking for a talented PL/SQL and Crystal Reports developer with a knowledge of the IFS Applications suite, IFS Business Reporter and experience of web-based integrations. As a member of the Information Technology Team you will be involved in implementing, maintaining and supporting IFS … a must alongside a broad knowledge of the IFS Applications suite and modules, though other ERP systems would also be considered. You will be providing 2nd and 3rd line support for IFS ERP related queries alongside 1st line support for any Crystal related issues. The job includes supporting the IT Manager on the management of the IFS database … and its related sub systems. Responsibilities: Develop and maintain the Crystal Reports and Business Reporter suites. Mange the configuration of web based integrations. Support and develop custom PL/SQL packages, events and other IFS customisations, using best practice to ensure customisations are robust and meet the business need. Conduct error analysis on all technical related issues. Work More ❯