2 of 2 Technical Support Analyst Jobs in Uxbridge

SITS Technical Support Analyst Salary: £40,750 + excellent benefits Location: Middlesex/Hillingdon (hybrid 2 days per week) Development opportunity for a proactive and technically skilled SITS Technical Support Analyst . This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of our … SITS student records system and eVision portal . You'll act as a key technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving needs. This role brings the opportunity to be involved in major change and delivery projects and build highly sort after e-Vision skills. Key Responsibilities … Provide technical support for the SITS student records system and its integrations. Diagnose and resolve bugs, log solutions, and escalate issues when necessary. Work with Senior Application Developers on large-scale and complex developments. Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript. Participate in change management and testing of new features. Required skills Experience More ❯

Our client is recruiting for a proactive and technically skilled SITS Technical Support Analyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities Provide technical support for the SITS student records system and its integrations. Diagnose and resolve bugs, log solutions, and escalate issues when necessary. Work with Senior Application Developers on large-scale and … complex developments. Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript. Support quality assurance, software updates, and version releases. Participate in change management and testing of new features. Ensure compliance with Data Protection, GDPR, and Cyber Security standards. Essential: Degree-level education (or equivalent experience). Experience using the Tribal SITS:Vision/eVision system. Knowledge More ❯