2 of 2 Technical Support Consultant Jobs in the UK

transform work and how people feel about it, so our customersand their people can thrive. Job Description Role is remote from UK. What you will do? As a Senior Technical Support Consultant for Unit4 ERP, you are the first point of contact for our customers on IT and Business Application related questions for our solutions. You will … need to provide a professional, efficient, and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base. To progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate. Investigate, process and document application defects passed to … the Technical Support team. Be pro-active in highlighting potential escalation risks with your Team Leader and co-ordinate any additional resource requirements to assist with investigation. Handle customer escalations, taking ownership of complicated issues and always keep customers updated of progress. Tocomply with the Company's information and Security Requirements and all Company Business procedures, policies, and More ❯

by doing. All as part of a team with a shared sense of direction. One that's enabling innovation, accelerating growth, and disrupting entire industries. Job description 1st Line Technical Consultant Proact IT are looking to recruit a 1st Line Technical Consultant based within our Glasgow office. Requirements With a passion for heritage and successful growth … figures year on year, we want to develop our UK operations, expanding our European Operation and Support Centre based in Glasgow. We are looking for talented, dedicated 1st line Operation Consultants to join the team and be responsible for Event Management, Operational Checks and 1st Line Incident Management. Responsibilities Incident Management Operational Checks Event Management Customer Services You will … resolved within contracted SLA's. No two days are ever the same. New recruits that hold a full/clean driving license will also be included in our Product Support Group rota. You will be given in-house hardware training on NetApp filers which will give you the skills to carry out onsite diagnostics and installation of parts. PSG More ❯