An exciting opportunity for an experienced technicalsupport professional to join a market-leading, disruptive software company in London as a Customer Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work alongside some of the brightest minds … that is at the forefront of innovation. As the first point of contact for customer issues, you’ll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London– 3 days in office/2 days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Customer SupportEngineer: Commercial … experience in a technicalsupport position This company value top academics so are looking for a minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline, along with at least ABB at A Level (or international equivalent) Basic scripting knowledge in Python or Bash beneficial You really care about the customer experience and More ❯
TechnicalSupportEngineer - MVHR & Heat Pumps Salary: 45,000- 50,000 + benefits Location: London Bridge (Hybrid - office & home-based) We are working with a small but rapidly growing manufacturer of MVHR (Mechanical Ventilation with Heat Recovery) systems and heat pumps, who are now seeking a TechnicalSupportEngineer to join their expanding team. … In this role, you'll be providing responsive technicalsupport to clients and partners, helping to ensure projects run smoothly and customers are fully supported. You will be the go-to contact for technical queries, troubleshooting, and guidance across the MVHR and heat pump range, with a particular focus on Exhaust Air Heat Pumps (EAHPs). This … is not a sales role, but you will work closely with commercial colleagues, so an ability to build strong customer relationships and communicate technical solutions clearly is key. Key Responsibilities: Provide technicalsupport on MVHR, heat pumps and EAHPs to clients, installers, and partners. Respond quickly to technical queries, troubleshooting, and fault resolution. Support product More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
TechnicalSupportEngineer (Heat Pumps) Tower Bridge - London Hybrid £55,000 - £60,000 + Hybrid 3 Days From Home + Progression + Training + Company Benefits Are you a TechnicalSupportEngineer with experience in the heat pumps industry that wants to work in a remote first role for a European leader? Do you … want full support from a European industry leading name that is rivalling the likes of Toshiba and Daikin? On offer is the chance to join a business that has had a fantastic reputation due to their state of the art heat pump systems only have an indoor unit. This means that their units are more affordable, cheaper to install … London Bridge THE PERSON: Mechanical or Engineering related degree Experience with HVAC, AC or Heat Pump industry London based Reference: BBBH22067 Keywords: Heat Pumps, HVAC, Heating, Ventilation, Air Condition, Support, Engineer, London Bridge, Remote, Hybrid, If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an More ❯
