2 of 2 Technical Support Engineer Jobs in Dartford

Position: Technical Support Engineer (Zend Framework/PHP) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are the … impressive software company.....that you may never have heard of....even NASA use some of their software, the list goes on! We are seeking a Senior Technical Support Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technical support for … of contact Help customers by demonstrating your expertise in PHP Diagnose and troubleshoot performance and integration issues Tech know-how: • 5+ years in tech support • Hands-on experience with PHP related technology • Linux and Windows server experience • IBM iSeries experience • Basic networking and shell scripting If the above sounds More ❯

and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer … feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve More ❯