Technical Support Engineer 3rd line O365 Azure
Epsom, Surrey, South East, United Kingdom
Client Server
Technical Support Engineer (3rd line Windows O365 Azure) Epsom to £50k Are you a technologist with advanced problem solving and communication skills? You could be progressing your career at an independent Building Society that specialise in savings and mortgages, within a friendly and supportive team environment. As a Technical Support Engineer, you will provide … expert support to end users, resolving complex incidents and processes related to IT and security. You will be handling incoming requests via telephone, email, and the ticketing system, whilst also assisting 1st and 2nd line engineers in escalated incidents. Some of your other key tasks will involve administering and maintaining the corporate estate including workstations, O365, SaaS applications, and … Friday; there is free parking a 10-minute walk away, bus and train links. About you: You have experience working in a service desk environment in a 3rd line support function, acting as an escalation point You have experience with desktop and server operating systems, Windows, O365 You have a good knowledge of Azure You have a good knowledge More ❯
Employment Type: Permanent
Salary: £50,000
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