Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
Position Title: TechnicalSupportEngineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industry expertise with excellence … expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a TechnicalSupportEngineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving … basic technical problems, escalating more complex issues, and providing excellent customer service. This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing More ❯
Italian and Spanish speaking TechnicalSupportEngineer Location: Watford Salary: up to £50,000 per annum plus benefits Ref: 8147TE Company Profile: A well-established and award-winning company with international operations. Main Duties: To provide first line technicalsupport and diagnose electrical or mechanical … faults. The Role: To provide first line technicalsupport and remote fault diagnosis. To provide initial assessment, identify faulty parts or systems and react accordingly. To organise visits from specialised field engineers depending on the fault. To order replacement parts and ensure timely delivery. To escalate enquiries when … required and complete all necessary documentation. To log the support case and keep the client and system up to date on the process. Candidate's Profile: Fluent in Italian AND Spanish (written and spoken) - Essential. Previous experience in electrical or mechanical engineering within the print industry - Essential. Knowledge of More ❯
and supporting custom environments that drive secure, efficient access at global events. Configure proprietary software to build custom event portals and access control setups Support clients on-site and remotely with both hardware and software solutions Respond to and implement bespoke client requests and configurations Maintain project records and … workflows using Jira Travel internationally to deliver on-site support and training during live events Your Experience This role suits someone with a passion for technology and events, who’s confident working directly with clients and thrives in fast-changing environments. A blend of technical ability, customer service More ❯
and supporting custom environments that drive secure, efficient access at global events. Configure proprietary software to build custom event portals and access control setups Support clients on-site and remotely with both hardware and software solutions Respond to and implement bespoke client requests and configurations Maintain project records and … workflows using Jira Travel internationally to deliver on-site support and training during live events Your Experience This role suits someone with a passion for technology and events, who’s confident working directly with clients and thrives in fast-changing environments. A blend of technical ability, customer service More ❯
