Technical Support Engineer
- Hiring Organisation
- First Recruitment Services
- Location
- Horsham, West Sussex, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £40000/annum
seeking a proactive and technically strong Technical Support Engineer to join a small, specialist team supporting global conferencing and communication solutions. This is a hands-on support role, focused on troubleshooting, testing, and configuration not field installation supporting customers and partners worldwide. Technical Support Engineer responsibilities: Manage the technical support helpdesk, handling phone and email queries from global customers Provide engineering-level technical support, going beyond basic call handling Diagnose and resolve issues across audio, video conferencing, and VoIP systems Carry out system testing, configuration, and fault finding ...