2 of 2 Technical Support Engineer Jobs in Maidenhead

Technical Support EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on Technical Support Engineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key … Responsibilities: Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as required Document issues … solutions, and changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience More ❯

Digital Technical Support Engineer Maidenhead (onsite) £30,000-35,000 My Product Path are exclusively partnered with a global Electronics Manufacturing organisation to recruit a new Digital Technical Service Engineer to join their fast part of the business. The Digital Technical Service Engineer is responsible for pre and post sales technical support for our UK and Irish customers, with particular focus on delivering elements or those relating to the (Electronics) Hub and cloud-based software platform. This role is to support the growth and delivery of new digital platforms and service offerings across the UK and Ireland on a technical basis. We are looking for somebody who has Software … Hardware experience or we will consider a technical graduate who has good complex problem solving ability. We want somebody to not only close tickets but to own this area which includes identifying trends & solving them so they do not reoccur etc. Responsibilities: Support the onboarding of Accounts; Hub installations, device programming, hub training (customer facing) and installation support More ❯