TechnicalSupportEngineer/Field & Remote SupportEngineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a TechnicalSupportEngineer/Field & Remote SupportEngineer you will play a key role within the Global TechnicalSupport Team, providing high-quality 1st and 2nd line support for a … worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes … assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of TechnicalSupportEngineer/Field & Remote SupportEngineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technicalsupport across multiple systems and More ❯
Redhill, England, United Kingdom Hybrid / WFH Options
Different Technologies Pty Ltd
Position: TechnicalSupportEngineer Location: Redhill, Surrey – Hybrid (Up to 6 Days/Month Remote) About the Role: This position forms a vital part of a global technicalsupport team delivering expert-level service across satellite communications, cybersecurity, and IT systems. Based in Redruth, Cornwall, with up to six days of remote work per month … the role involves both 2nd line support and hands-on responsibility for fault resolution across a wide range of technologies. Working in a fast-paced, shift-based environment, you’ll be involved in supporting critical infrastructure for a worldwide customer base. The role demands both a methodical technical mindset and strong customer service skills, ensuring issues are resolved … efficiently and thoroughly documented. The successful candidate will also support internal infrastructure, including IT hosting and security systems, backup recovery, telephony equipment, and Freshdesk ticket management. The ability to learn rapidly, remain calm under pressure, and work collaboratively with shift colleagues is essential. Client: Our client provides secure satellite and radio communication services to maritime, enterprise, and government sectors More ❯
TechnicalSupportEngineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Location: Surrey - 4 on, 4 off shifts (days/nights) This role is ideal for a TechnicalSupportEngineer who takes pride in their work and is eager to … organization operates within a niche area of telecommunications, continuing to thrive and cement its reputation as a well-known provider. In this important position, you will provide hands-on technicalsupport and manage internal and customer IT infrastructure. Responsibilities include ensuring 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. You will also maintain records, develop technical expertise, improve processes, and support 1st and 2nd line teams. Ideal candidates will have a technical background, preferably within telecoms/satcoms or maritime settings. Experience with network operations, technical engineering, or relevant satcom equipment/management systems such as Inmarsat Satellite Maritime customer equipment More ❯
TechnicalSupportEngineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Surrey - 4 on, 4 off shifts days/nights This role is a great fit for a TechnicalSupportEngineer who takes pride in their work and is eager … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technicalsupport and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯