TechnicalSupportEngineer Stampede Location: Leith, Edinburgh £30,000 - £35,000 Benefits and Why Join Stampede 33 days of annual leave Performance-based incentives Vibrant, collaborative office environment in Leith Join a scale-up with exciting greenfield projects and global expansion plans Work in a values-led team with local decision-making and a hands-on approach … branded guest WiFi, automated marketing tools, and customer analytics and they're at the forefront of hospitality technology. As part of their continued growth, Stampede is seeking an experienced TechnicalSupportEngineer with a strong background in network support . This is a hands-on, client-facing role suited to someone who enjoys solving technical challenges in real-time and building trusted relationships with end users. What You'll Do Deliver second-line technicalsupport for clients using Stampedes platform Troubleshoot and resolve WiFi, connectivity, and networking issues Support onboarding and rollout of Stampede solutions to new customers Monitor account health and proactively support customer success Collaborate across technicalMore ❯
data, we can understand what aspects of our site are effective and identify areas for improvement. This is a secondary processing purpose. This is a secondary processing purpose. Senior TechnicalSupportEngineer - Routing & Switching (Location - UK Remote) page is loaded Senior TechnicalSupportEngineer - Routing & Switching (Location - UK Remote) Apply locations UK- Edinburgh - 19A … alongside meaningful social, community, and societal impact. Applicants must have the right to work in the UK. Visa sponsorship is not available. How You Will Contribute: As a Senior TechnicalSupportEngineer, you'll work at the front line of network problem-solving, owning the resolution of complex issues raised by customers and filed teams. You'll … collaborate with R&D and engineering groups (Field Support, PLMS, Product Architects, etc.) to troubleshoot, test, and improve network products, ensuring reliable performance across: Software-Defined Networking (SDN) Network Function Virtualization (NFV) vRouters/vSwitches Core and edge routers & switches Container-based and microservices architectures Your goal: to help customers resolve service-impacting issues quickly, while driving continuous product More ❯
Level 2 (L2) – TechnicalSupportEngineer – Amazon Connect & Telephony - Outside IR35 6 month contract Role Summary The L2 TechnicalSupportEngineer provides advanced troubleshooting and resolution for Amazon Connect and telephony issues. This role supports configuration, integration, and performance monitoring tasks. Key Responsibilities - Investigate and resolve escalated incidents related to call flows, IVR, agent … profiles, and telephony routing. - Maintain and update configuration settings in Amazon Connect and associated telephony systems. - Support integration with CRM platforms such as Pega and third-party tools. - Monitor system performance and conduct root cause analysis for recurring issues. - Participate in incident bridge calls (P1/P2) and provide technical input. - Document solutions and update knowledge base articles. … Required Technical Skills - Hands-on experience with Amazon Connect, SIP trunking, and telephony protocols. - Knowledge of AWS services and contact center architecture. - Experience with call flow design and troubleshooting. - Familiarity with network diagnostics and voice quality monitoring tools. - Ability to script and automate routine tasks using Python or PowerShell. Qualifications - Bachelor's degree in Computer Science, Engineering, or related More ❯
An excellent opportunity for a TechnicalSupportEngineer is now available to join a Subsea Engineering Specialist based in Aberdeen. This is a key position within the organisation which involves technicalsupport, coordination, delivery of projects and tenders and submitting final quotations. The individual must have extensive, hands-on experience working with ROVs as duties … the workshop will also be required. You will be joining an experienced organisation and will be liaising closely with the Management team. Responsibilities: Review incoming RFQ s and accompanying technical information. Liaise with Project and Engineering teams to prepare technical information for 3rd party supplier quotations. Identify suitable 3rd party suppliers. Create specific project costings. Creation and submission … of final costings. Attend daily ops and client meetings. Review all supporting documentation for equipment prior to despatch. Create technical work packs. Liaise with workshop to create equipment maintenance reports for client submission. Assist Engineering and workshop teams with creation of technical documentation. Support with coordination of offshore operations and its tracking. Skills/Experience Required: Extensive More ❯
