Be-IT are working with a Scottish Market Leader to recruit a Senior TechnicalSupport Technician and a TechnicalSupport Technician on a full-time permanent basis. This role is based in Cupar - due to the nature of the role in office requirement is essential and … you must also have access to your own car/license due to location. Role Responsibilities: (Senior) Provide advanced technicalsupport, troubleshooting hardware, software and network issues Escalate complex issues to third-party support services where necessary and manage these interactions Maintain accurate records of issues and … to the continuous improvement of IT services and processes Lead IT projects, including hardware and software rollouts Role Responsibilities (non-senior): Provide first-line technicalsupport to users via phone, email and ticketing system Diagnose and resolve technical issues related to hardware, software and networks Escalate complex More ❯
Be-IT are working with a Scottish Market Leader to recruit a Senior TechnicalSupport Technician and a TechnicalSupport Technician on a full-time permanent basis. This role is based in Cupar - due to the nature of the role in office requirement is essential and … you must also have access to your own car/license due to location. Role Responsibilities: (Senior) Provide advanced technicalsupport, troubleshooting hardware, software and network issues Escalate complex issues to third-party support services where necessary and manage these interactions Maintain accurate records of issues and … to the continuous improvement of IT services and processes Lead IT projects, including hardware and software rollouts Role Responsibilities (non-senior): Provide first-line technicalsupport to users via phone, email and ticketing system Diagnose and resolve technical issues related to hardware, software and networks Escalate complex More ❯
Electrical or Mechanical technicalSupportEngineer Remit Our client is a large electrical manufacturer based on the outskirts of Glasgow - looking for the services of an Electrical TechnicalEngineer, HND/HNC qualified (would consider mechanical background with a basic electrical knowledge). You would … be responsible for working within the Sales Team (internal & external) to provide technical expertise, develop solutions and support the sales process. The role involves pre-sales support working with customers to understand their needs and helping deliver technical solutions that meet those requirements. Handle post-sales … support, addressing technical problems and ensuring customer satisfaction. Co-ordinate the day-to-day workload and performance within the Sales Operations Department, ensuring high standards of customer satisfaction are achieved and maintained. Principal Tasks • Collaborate with the sales team to identify customer needs and develop technical solutions. More ❯
Job Title: TechnicalSupportEngineer Location: Grangemouth Reporting To: Engineering Manager Job Type: Full-Time, Permanent Job Summary: We are seeking a TechnicalEngineer to join our team, specialising in the repair and overhaul LNG cryogenic submersible pumps. You will provide technicalsupport … development input, and project coordination to ensure the efficient repair of cryogenic pumping systems used in LNG and other cryogenic applications. Key Responsibilities: Provide technicalsupport to clients, sales teams, and field engineers regarding LNG cryogenic pumps. Assist in the design, analysis, and performance evaluation of cryogenic submersible … pumps. Collaborate with engineering teams to develop technical documentation, including manuals, specifications, and test reports. Work with CAD and simulation software to support design improvements and troubleshooting. Support product testing, validation, and commissioning processes. Liaise with suppliers and manufacturers to ensure compliance with industry standards and safety More ❯
