2 of 2 Technical Support Engineer Jobs in Suffolk

Social network you want to login/join with: Technical Support Engineer Tier I, ipswich col-narrow-left Client: Action1 Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly secure, cloud … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote We are seeking a Senior Technical Support Engineer with expertise supporting PHP-based applications, such as Zend Framework. Do you have experience supporting and troubleshooting PHP-based applications across Linux and Windows environments? Our … client is a highly impressive software company, used by organizations including NASA, Electronic Arts, Samsung, and Tesla. Responsibilities: Provide technical support for the client's environment on Linux and Windows servers. Diagnose and troubleshoot performance and integration issues. Represent the client as the first point of contact. Demonstrate expertise in PHP to assist customers. Qualifications: 5+ years in More ❯