Technical Support Engineer
Taunton, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP … 3CX, Connectivity, and Mobile support. You will troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. You will need … to investigate, troubleshoot, escalate, and resolve issues efficiently and professionally. Key Responsibilities Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a More ❯
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