5 of 5 Technical Support Engineer Jobs in Telford

Join a dynamic, forward-thinking tech team and elevate your support career! We're looking for a driven Tier 2 Technical Support Engineer to deliver expert help and make a real impact. Technical Support Engineer – Tier 2 Telford Head Office Full time, permanent … environment where ideas are encouraged, and progression is part of our DNA. The Role We're on the hunt for a skilled Tier 2 Technical Support Engineer to provide remote support, troubleshoot complex technical issues, and champion customer satisfaction. You'll be the go-to … for advanced technical problems, delivering timely, high-quality service within agreed SLAs. Key Responsibilities: Identify root causes and implement long-term solutions Troubleshoot and resolve complex Tier 1 escalations Support across software, hardware, and networking platforms Deliver remote cloud-based telephony installations Manage service upgrades and additional customer More ❯

Social network you want to login/join with: Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Telford Client: Hawksworth Location: Telford, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including … NASA, Electronic Arts, Samsung, and Tesla. We are seeking a Senior Technical Support Engineer with expertise supporting PHP applications, especially Zend Framework. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially More ❯

Social network you want to login/join with: Technical Support Engineer (Zend Framework/PHP) - Global Software company, Telford Client: Hawksworth Location: Telford, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (Zend Framework/PHP-based application) Company: Global Software company - DevOps/version control/Security Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company … used even by NASA, with an impressive portfolio. We are seeking a Senior Technical Support Engineer with expertise supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client's environment, working on Linux and Windows servers. Database More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, telford col-narrow-left Client: Action1 Location: telford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description … and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer More ❯

Social network you want to login/join with: Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks and peripherals using available technology. Provides user support, new hire system set ups … and desktop/laptop software evaluations. Deployment of updates/roll-outs. 80% software support with some knowledge of desktop hardware, OS, servers, and data bases. Provide quick response and maximum uptime of users. Understands customer goals; identifies consequences of various solutions. Develops project installation and escalation plans. Train … users according to technical, release and security standards. Good communication skills, able to articulate technical solutions using basic explanations. Should continuously utilize on site customer visits and contacts to identify and report new business opportunities (hardware and services) for the benefit of overall business growth. Requirement. Excellent interpersonal More ❯