7 of 7 Technical Support Engineer Jobs in West London

The Role 2nd Line Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f you answered yes, then we may have the … role for you! An opportunity his arisen for a 2nd Line Technical Support Engineer, working in our IT team based in Uxbridge. The Technical Engineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They will be responsible for problem resolution and project work. Much of the work required … infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including remote working solutions, and understand and resolve More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, south west london col-narrow-left Client: Action1 Location: south west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

Graduate Chinese Speaking Technical Support Engineer Graduate Chinese Speaking Technical Support Engineer 1 day ago Be among the first 25 applicants Direct message the job poster from Hikvision UK & Ireland Human Resources Specialist at Hikvision UK & Ireland The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training More ❯

Hotline Technical Support Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that Hikvision business performance and reputation are healthy to help … create sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets are accurate and up to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, South West London Client: Hawksworth Location: South West London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version … across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. The list of their achievements is impressive. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. Your responsibilities will include providing technical support for our client's environment, working … a plus but not essential. Daily responsibilities include: Representing our client as the first point of contact Assisting customers with PHP expertise Diagnosing and troubleshooting performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting If you are excited about More ❯

About the role The Technical Support Engineer Passenger Cars is responsible for providing adequate service to our customers and Service Providers in order to maximize customer satisfaction. This includes building the best-in-class regional technical capability, standard and high efficiency technical operation. Working location: Uxbridge, Hounslow, London Responsibilities : Responsible for the regional technical support in the UK, respond and provide technical solutions quickly through service portal, remote diagnostics and onsite support; Regional regular visit, organize meeting, workshop and other activities with regional partners and headquarter to continuously improve regional technical capability; Organise and carry out onsite technical training for new product launch, level training program and on … program in accordance with relevant stakeholders; Collect and report information for typical fault tendency, latest and critical fault, and promote instant solution of quality problems; Development and release the technical notice, typical technical repair cases; Regional special event management, timely onsite support with quick solutions, technical research and analysis according to stakeholder's instructions; Instant respond More ❯

Social network you want to login/join with: Technical Support Engineer, south west, gb Client: Chase Taylor Location: South West, GB, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 9ab5ab41be19 Job Views: 3 Posted: 17.06.2025 Expiry Date: 01.08.2025 Job Description: Chase Taylor Recruitment is working with a fantastic business that manufactures and … installs Roller Garage Doors. Due to their continued success and commitment to ensuring their products are installed to the highest standards, they are recruiting for a Technical Support Engineer to join their team on a permanent basis. The role involves providing technical support & training to their Installation Teams in the field, ensuring quality standards are … continuously improved and customer expectations are exceeded. This includes providing actionable feedback to Installers and the business to highlight quality concerns and drive further improvements. Role responsibilities: Support the provision of a Quality & Technical Support Help Line on a rota with other Engineers Provide field training & quality audits for Franchisees, working away for a week at a More ❯