2 of 2 Technical Support Engineer Jobs in West London

About the role The Technical Support Engineer Passenger Cars is responsible for providing adequate service to our customers and Service Providers in order to maximize customer satisfaction. This includes building the best-in-class regional technical capability, standard and high efficiency technical operation. Working location … Uxbridge, Hounslow, London Responsibilities : Responsible for the regional technical support in the UK, respond and provide technical solutions quickly through service portal, remote diagnostics and onsite support; Regional regular visit, organize meeting, workshop and other activities with regional partners and headquarter to continuously improve regional technical capability; Organise and carry out onsite technical training for new product launch, level training program and on-the-job training program in accordance with relevant stakeholders; Collect and report information for typical fault tendency, latest and critical fault, and promote instant solution of quality problems; Development and release More ❯

About the role BYD is seeking Technical Support Engineer to cover various energy storage site locations across the UK. This role is responsible for reporting to the UK Regional Aftersales Manager. The Technical Support Engineer will perform preventative maintenance, troubleshooting and warranty repairs along … by carrying out annual PPM checks, annual capacity tests and reactive works Responsible for working in a safe manner at all times Provide phone support and remote diagnostics to customers Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs More ❯