Flexible benefits such as season ticket loans, discounted gym memberships, and a cycle to work scheme. Professional career development opportunities through the Multiplex Learning Academy. Flexible work arrangements to support work-life balance. Who we're looking for: Our people are united by a belief in outperforming in everything we do. What is the overall job? The TechnicalSupportEngineer supports all users by investigating and resolving End User Computing hardware, application, and software issues from level 1 to level 3. The role reports to the IT TechnicalSupport Manager and involves delivering IT support related to end user compute, including processes, procedures, and technologies within Multiplex IT. It is customer-facing … accordance with SLAs. Recommending system modifications and identifying continuous improvement opportunities. What do I need to be successful in this role? Experience within an IT organization, preferably in a Technical/End User Computing Support role. Excellent interpersonal skills supporting technical and non-technical users. Strong verbal and written communication skills, with attention to detail. Expertise More ❯
our role in protecting the world’s critical infrastructure and securing our way of life. The Position OPSWAT is now searching for a Senior level Joint Professional Services and TechnicalSupportEngineer to join our Global Customer Experience team and help our customers in the UK. In the TechnicalSupport capacity, the engineer will … coordinate with colleagues in the global Support team to respond to customers’ technical queries and issues, with the goal of resolving them quickly and satisfactorily, including escalating bugs to the R&D team and managing the process to get the customer’s environment properly patched or upgraded. In the Professional Services capacity, the engineer will implement and … offer advice on best practices, provide knowledge transfer on administering the solution, and expose the customer to other OPSWAT solutions that might benefit them. The Joint Professional Services and TechnicalSupportEngineer also works to mentor and lead others on the support team, to improve customer support processes, to maintain strong customer satisfaction, and to More ❯
our role in protecting the world’s critical infrastructure and securing our way of life. The Position OPSWAT is now searching for a Senior level Joint Professional Services and TechnicalSupportEngineer to join our Global Customer Experience team and help our customers in the UK. In the TechnicalSupport capacity, the engineer will … coordinate with colleagues in the global Support team to respond to customers’ technical queries and issues, with the goal of resolving them quickly and satisfactorily, including escalating bugs to the R&D team and managing the process to get the customer’s environment properly patched or upgraded. In the Professional Services capacity, the engineer will implement and … offer advice on best practices, provide knowledge transfer on administering the solution, and expose the customer to other OPSWAT solutions that might benefit them. The Joint Professional Services and TechnicalSupportEngineer also works to mentor and lead others on the support team, to improve customer support processes, to maintain strong customer satisfaction, and to More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Computappoint
TechnicalSupportEngineer - Transform Your IT Career! 6 Month Fixed-Term Contract | London | Hybrid Working Ready to Power Innovation at a Leading Consultancy Company Join our prestigious consulting company and become the technology hero our brilliant minds depend on! We're seeking a dynamic TechnicalSupportEngineer to join our London team and make … We're proud to be an equal opportunities employer, celebrating diverse perspectives that elevate our work to the highest standards. The Role That Will Energise Your Career As our TechnicalSupportEngineer, you'll be the tech wizard behind our success! You'll serve as the go-to IT expert, ensuring our talented professionals have seamless technology … experiences that enable them to focus on what they do best – delivering world-class economic consultancy. What You'll Be Doing: Lead the charge as the primary technology support contact in our vibrant London office Expand your reach providing remote technicalsupport across our entire EMEA region Master the latest tech configuring, installing, and troubleshooting cutting-edge More ❯
learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technicalsupport, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective … first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks … and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll More ❯
attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Field based TechnicalSupport Engineers work within our Site Services sub function, and are responsible for all 2nd-3rd on-site breakfix customer support. This is a very customer facing role … and this individual will have experienced and developed communication skills in equal measure to technical ability. On-Site support will be provided via a combination of on-site customer shift rotations (working on-site in a dedicated capacity for a customer over a set period of time), or dispatched to a customer site in an adhoc capacity as … of customer incidents. Monitor the Remote Service Center (RSC) Service Board for newly created service tickets. Prioritize tickets created. Communicate steps taken during troubleshooting and resolutions through clear non-technical communication. Demonstrate the correct level of urgency while resolving client incidents. Resolution of incidents/requests related to, but not limited to the following: Mail Application/Office More ❯
working in diverse teams, where everybody's views are considered and respected, helps us to deliver work of the highest standards of quality and integrity. About the Role: The TechnicalSupportEngineer will serve as a key advisor and point of contact to Compass Lexecon employees on a wide range of IT issues. You will provide hands … on support for computer systems, applications, networks, and voice/video communication systems, collaborating with our global IT team to anticipate and address user needs efficiently. Key Responsibilities: Act as the primary technology support contact in the London office. Provide remote technology support across our EMEA region. Configure, install, and troubleshoot all standard software applications on laptop … computers. Configure and support all standard business applications on Compass Lexecon mobile devices. Assist with audio/video conferencing and voice systems (Cisco IPT). Provide support to employees with application software installation and use. Deliver training to new hires on IT systems, services, and best practices. Respond to and resolve technical issues in accordance with established More ❯
in international professional services/consulting/law firm environments ? Keen to develop new skills in a 6 month Fixed Term Contract whilst applying your systems, networks and desktop support skills ? Looking to work in the heart of the City of London ? If so, Euro London might just have the ideal opportunity for you ! Currently Euro London Appointments is … recruiting for an mid-level TechnicalSupportEngineer to support internal end-users in their central London office, as well as remote colleagues based across Europe. You would join a leading economic consultancy proving vital information for competition policy, economic and financial regulation , public policy making and damages assessment across all industries. You will play an … important role in the London office , on a team of 3 other engineers ( 10 in total throughout EMEA ) where you would take shared responsibility for IT issues , providing technical solutions for systems, networks, voice systems, software and hardware devices. Your naturally collaborative approach to working with a wide range of end-users with different levels of IT knowledge is More ❯
City of London, Greater London, UK Hybrid / WFH Options
Euro London Appointments
in international professional services/consulting/law firm environments ? Keen to develop new skills in a 6 month Fixed Term Contract whilst applying your systems, networks and desktop support skills ? Looking to work in the heart of the City of London ? If so, Euro London might just have the ideal opportunity for you ! Currently Euro London Appointments is … recruiting for an mid-level TechnicalSupportEngineer to support internal end-users in their central London office, as well as remote colleagues based across Europe. You would join a leading economic consultancy proving vital information for competition policy, economic and financial regulation , public policy making and damages assessment across all industries. You will play an … important role in the London office , on a team of 3 other engineers ( 10 in total throughout EMEA ) where you would take shared responsibility for IT issues , providing technical solutions for systems, networks, voice systems, software and hardware devices. Your naturally collaborative approach to working with a wide range of end-users with different levels of IT knowledge is More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Euro London
in international professional services/consulting/law firm environments Keen to develop new skills in a 6 month Fixed Term Contract whilst applying your systems, networks and desktop support skills Looking to work in the heart of the City of London If so, Euro London might just have the ideal opportunity for you ! Currently Euro London Appointments is … recruiting for an mid-level TechnicalSupportEngineer to support internal end-users in their central London office, as well as remote colleagues based across Europe. You would join a leading economic consultancy proving vital information for competition policy, economic and financial regulation , public policy making and damages assessment across all industries. You will play an … important role in the London office , on a team of 3 other engineers ( 10 in total throughout EMEA ) where you would take shared responsibility for IT issues , providing technical solutions for systems, networks, voice systems, software and hardware devices. Your naturally collaborative approach to working with a wide range of end-users with different levels of IT knowledge is More ❯
eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technicalsupport to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues … project management skills, with validated results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML, and Bash - plus … years of relevant experience with strong communication and customer service skills Additional Information The Team Our technicalsupport team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign More ❯
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
APCOA PARKING UK
The Role 2nd Line TechnicalSupportEngineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f you answered yes, then we may have the … role for you! An opportunity his arisen for a 2nd Line TechnicalSupportEngineer, working in our IT team based in Uxbridge. The TechnicalEngineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They will be responsible for problem resolution and project work. Much of the work required … infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including remote working solutions, and understand and resolve More ❯
A leading global investment firm is seeking a highly capable and motivated TechnicalSupportEngineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development. You will play a key role in supporting a fast … paced, front-office user base, providing hands-on technicalsupport across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway for progression into engineering, automation, or infrastructure roles. This role is ideally suited to candidates with 1–3 years of … experience in a technicalsupport or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden their technical horizons. What you’ll be doing: Acting as the primary point of contact for technology issues within the London office Supporting desktop hardware, Windows environments, and core More ❯
A leading global investment firm is seeking a highly capable and motivated TechnicalSupportEngineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development. You will play a key role in supporting a fast … paced, front-office user base, providing hands-on technicalsupport across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway for progression into engineering, automation, or infrastructure roles. This role is ideally suited to candidates with 1–3 years of … experience in a technicalsupport or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden their technical horizons. What you’ll be doing: Acting as the primary point of contact for technology issues within the London office Supporting desktop hardware, Windows environments, and core More ❯
Narvar is growing! As a TechnicalSupportEngineer, you will be the department subject matter expert and provide advanced technical assistance and support to customers and other support engineers.You will work closely with not only the support team but other cross functional teams ( Sales, Implementation, Engineering, Logistics, etc )in helping drive function level … the primary escalation point in resolving complaints and complex issues from high value customers. You'll help to identify areas of improvement contributing to the improvement and development of support processes. Day-to-day Diagnose and resolve high-priority, complex technical issues reported by customers, ensuring timely resolution and high customer satisfaction Conduct thorough root cause analysis of … internal tools, ensuring compliance with service level agreements (SLAs) Serve as the main escalation point for critical issues and actively participate in customer calls as required Provide On Call support in rotation including weekends to provide support for incidents, alerts and monitoring as needed. Work with cross functional teams like Sales, Implementation, logistics, Engineering in driving resolution to More ❯
the recipient of two Queen's Awards, Luminance is the world's most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its Support function: this team act as the first response to prospective customer and customer issues alike, helping facilitate a seamless execution of Luminance's technology within their own environment. A … Support team member is the point of contact for existing customers, acting as the triage centre for all customer questions or issues. You will be responsible for ticketing, managing and solving all customer queries, either handling them directly or liaising with other departments in the business to provide excellent communication and customer service. You will enjoy managing accounts, and … cultivating relationships with our prospective customers and customers, who span from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. Once trained up, members of the Support team will have a high level of working knowledge of Luminance's products, and will be able to explain how to use product features to solve customer pain points. More ❯
staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT SupportEngineer/TechnicalSupport Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯
staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT SupportEngineer/TechnicalSupport Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯
TechnicalSupportEngineer - Holborn London As a TechnicalSupportEngineer you will have at least 2 to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technicalsupport to the Company's rapidly growing global customer base. The TechnicalSupportEngineer is a … natural problem solver who is able work patiently and efficiently with hundreds of customers, exponential traffic growth and millions of impressions per month. The role will involve supporting both technical and non-technical end users, while also contributing to programming and documentation projects, as required. This is a great position for someone early in their Development career: you … have some experience in customer service and enjoy resolving people's problems. Main responsibilities and qualifications: Extremely strong communication and follow-up skills. You can speak both engineer and human. Speaks and writes English fluently. Self-driven and thrives in a fast-paced environment. Shows initiative; works hard and leads by example as part of a greater team. Brings More ❯
A top-performing global investment firm is seeking a IT Engineer to join its dynamic IT team in London. This is an exciting opportunity to contribute to the technology that underpins a fast-paced trading environment, working directly with end-users and collaborating with talented engineers. In this role, you’ll provide first-line technicalsupport, manage … and fundamental knowledge of IP networking, coupled with excellent written and verbal communication skills. You’ll thrive in a fast-paced, collaborative environment and be eager to expand your technical knowledge and skillset. Beneficial skills include experience with Active Directory, Group Policies, Exchange, scripting languages, ticketing systems (such as JIRA and Confluence), and imaging solutions (WDS/SCCM). More ❯
A top-performing global investment firm is seeking a IT Engineer to join its dynamic IT team in London. This is an exciting opportunity to contribute to the technology that underpins a fast-paced trading environment, working directly with end-users and collaborating with talented engineers. In this role, you’ll provide first-line technicalsupport, manage … and fundamental knowledge of IP networking, coupled with excellent written and verbal communication skills. You’ll thrive in a fast-paced, collaborative environment and be eager to expand your technical knowledge and skillset. Beneficial skills include experience with Active Directory, Group Policies, Exchange, scripting languages, ticketing systems (such as JIRA and Confluence), and imaging solutions (WDS/SCCM). More ❯
Data Center TechnicalSupport Engineering Operations, Chief Engineer, ZHY - DCEO Job ID: Amazon Cloud Technology (Ningxia) Co. Ltd Amazon Web Services Infrastructure Services team provides comprehensive technicalsupport throughout the design, planning, delivery, and operation of Amazon Web Services infrastructure. We support data centers and the servers, storage, networking, power, and cooling equipment that … and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations technicalsupport managers, and other vital roles. You'll collaborate with people across Amazon and our operating partners to help Amazon Web Services deliver the highest standards for safety … operational environment (eg data center, healthcare, high technology manufacturing, large scale production, aviation maintenance) preferably 7x24x365 operational experience & responsibilities. - 6+ year's relevant leadership experience in an engineering/technical environment for medium to large scale engineering operations (preferably electrical and mechanical). Demonstrable capability to form and lead tactical response teams to resolve specific technical issues by More ❯
TechnicalSupportEngineer, Amazon Robotics TechnicalSupport (ARTS) Job ID: Amazon Support Services Pty Ltd - D05 Are you a SupportEngineer eager for more challenging and impactful work? Do you thrive on solving complex technical problems and putting customers first? If so, Amazon has the perfect opportunity for you. Amazon Robotics … is expanding its TechnicalSupport Engineering team in Melbourne, and we're looking for talented engineers to join us. Our team combines technical expertise, customer obsession, and problem-solving prowess to keep over one million Amazon robots running 24/7. Worried about your lack of robotics experience? Don't be! We'll build on your existing … technical expertise and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can make a real difference! Please note as a part of this role you will be expected to work a 5 day work week, of which 1 day of which will be over the weekend to ensure critical More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
MillsHill Recruitment Limited
3rd Line TechnicalSupportEngineer, Azure, Office 365, O365, Windows, Virtualisation FULLY REMOTE JOB OPPORTUNITY Only office duties is once per quarter for get together with the team. This would mean travelling to my clients offices in Central London; that travel is paid for. This is an opportunity to support my clients enterprise level customers. Supporting … business critical cloud & on premise IT Infrastructure issues. The majority of the support is 'stinkers', i.e. deep 3rd line/4th line issues that customers cannot solve. So, its NOT password reset level support. You will need DEEP AZURE SKILLS, just AAD/Entra level will NOT BE DEEP ENOUGH. Deeper level skills should include any of the following … to work in a very highly skilled team. You will also be pushed to gain advanced Azure certifications My client is an IT services/MSP company. 3rd Line TechnicalSupportEngineer, Azure, Office 365, O365, Windows, Virtualisation 3rd Line TechnicalSupportEngineer, Azure, Office 365, O365, Windows, Virtualisation 3rd Line TechnicalSupportMore ❯
Position: TechnicalSupportEngineer Job ID: 2394/6 Location: Redhill Surrey Rate/Salary: £30-£34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a … of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: TechnicalSupportEngineer Typically, this person will act as a proactive Shift Engineer in a global TechnicalSupport team, assisting in mentoring and guiding 1st … and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well-regarded business entity. Duties and responsibilities of the TechnicalSupportEngineer: •Strong commercial awareness More ❯
