Technical Product SupportEngineer An exciting opportunity for a Graduate or experienced technicalsupport professional to join a market-leading, disruptive software company in London as a Technical Product Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. Youll have … technology that is at the forefront of innovation. As the first point of contact for customer issues, youll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London 3 days in office/2 days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Technical Product SupportEngineer … from an internationally renowned University in a STEM related discipline, along with at least ABB at A Level (or international equivalent) Ideally you will have commercial experience in a technical or customer support-type position, but top recent graduates who are keen on a career in support are encouraged to apply Basic scripting knowledge in Python or More ❯
TechnicalSupportEngineer (IoT Devices)£38,000 - £43,000 + Occasional International Travel + 30 Days Holiday + Training + ProgressionHayes, London Are you a TechnicalSupportEngineer or Service Engineer looking for an office based role working on IoT devises in a cross-functional and collaborative R&D environment? Do you want … to be recognised as a technical expert, with occasional travel to site internationally? This company specialise in IoT devises offering innovative products to safeguard electronics and enhance energy efficiency. Their range includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a TechnicalSupportEngineer, handling customer tickets and helping solve issues remotely. The team work cross functionally, and this head office is where new products are researched and developed. Occasionally, perhaps twice a year, you'll be traveling all across the globe to fault-find and fix equipment on customer sites. This role would suit a TechnicalSupportMore ❯
Main purpose of the position The Wind Turbine TechnicalSupportEngineer will act as a SME covering some of our client's large offshore wind farms. You will advise on how to optimise the structure of the team processes and provide second line support/remote advice to bringing the wind asset back into operation based … on known-known solutions or in a safe mode when it cannot start based on the standard known solutions. Key responsibilities Support and propagate TechnicalSupport second line business requirements in present and future contracts; Safeguard adequate on time answers and ensuring quality to technical queries; Responsible for developing standard solutions of known-known issues; Responsible … for correctly using TechnicalSupport second line internal processes; Contribute for process management for TechnicalSupport second line internal processes; and Contribute for ensuring second line team performance and development; Assists manager of TechnicalSupport second line; Leads TechnicalSupport second line team to execute TechnicalSupport internal projects. Key More ❯
Job Title: Technical Projects & SupportEngineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a … Technical Projects & SupportEngineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role … integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technicalsupport, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Ernest Gordon Recruitment
TechnicalSupportEngineer (Heat Pumps) Tower Bridge - London Hybrid £55,000 - £60,000 + Hybrid 3 Days From Home + Progression + Training + Company Benefits Are you a TechnicalSupportEngineer with experience in the heat pumps industry that wants to work in a remote first role for a European leader? Do you … want full support from a European industry leading name that is rivalling the likes of Toshiba and Daikin? On offer is the chance to join a business that has had a fantastic reputation due to their state of the art heat pump systems only have an indoor unit. This means that their units are more affordable, cheaper to install … London Bridge THE PERSON: Mechanical or Engineering related degree Experience with HVAC, AC or Heat Pump industry London based Reference: BBBH22067 Keywords: Heat Pumps, HVAC, Heating, Ventilation, Air Condition, Support, Engineer, London Bridge, Remote, Hybrid, If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an More ❯
City, London, United Kingdom Hybrid/Remote Options
Ernest Gordon Recruitment
TechnicalSupportEngineer (Heat Pumps) Tower Bridge - London Hybrid £55,000 - £60,000 + Hybrid 3 Days From Home + Progression + Training + Company Benefits Are you a TechnicalSupportEngineer with experience in the heat pumps industry that wants to work in a remote first role for a European leader? Do you … want full support from a European industry leading name that is rivalling the likes of Toshiba click apply for full job details More ❯
learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technicalsupport, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective … first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks … and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll More ❯
The job holder plays an important role in TechnicalSupport team by providing daily technicalsupport to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements … or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors. · Summarise product requirements in the regions … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to TechnicalSupport or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training More ❯
The job holder plays an important role in TechnicalSupport team by providing daily technicalsupport to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements … or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub-distributors. · Summarise product requirements in the regions … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to TechnicalSupport or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training More ❯
We're Hiring! TechnicalSupportEngineer - Perm - Remote (UK based) Up to £60,000 🚀 My client is urgently hiring a TechnicalSupport Engineer. Are you passionate about tech, love solving complex problems, and have experience working across hardware and software? This remote role based in the UK could be for you. You'll work directly … with top-tier clients (Google, Meta, BMW, Nintendo & more), support sales through demos, and collaborate with product & engineering teams to deliver solutions that matter. 💡 Ideal if you have: - 4+ years in software-hardware prototyping (Raspberry Pi, Arduino, etc.) - Strong backend & networking knowledge (Docker, Linux, SQL) - Solid experience with JS/TS, Python, C++ - Great communication and a customer-first More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Propel
We're Hiring! TechnicalSupportEngineer - Perm - Remote (UK based) Up to £60,000 🚀 My client is urgently hiring a TechnicalSupport Engineer. Are you passionate about tech, love solving complex problems, and have experience working across hardware and software? This remote role based in the UK could be for you. You'll work directly … with top-tier clients (Google, Meta, BMW, Nintendo & more), support sales through demos, and collaborate with product & engineering teams to deliver solutions that matter. 💡 Ideal if you have: - 4+ years in software-hardware prototyping (Raspberry Pi, Arduino, etc.) - Strong backend & networking knowledge (Docker, Linux, SQL) - Solid experience with JS/TS, Python, C++ - Great communication and a customer-first More ❯
1st and 2nd Line TechnicalSupportEngineer with around 3-4 years of experience sought by a major Global Hedge Fund. Based in Central London, with four days per week onsite, you will join a small, highly proactive and logical problem-solving team providing 1st and some 2nd line support, automation and engineering for technically savvy … trust and confidence, with high energy and enthusiasm who enjoys learning in a flat non-bureaucratic environment with state-of-the art platforms. You will need: Excellent 1st line support skills and experience Be a logical problem solver with fantastic communication skills High energy, enthusiastic, proactive, curious, driven, and enjoy working through challenges and puzzles. Experienced working in a … high performance, fast-paced, and demanding environment with a level of autonomy. Any 2nd line support experience is highly desirable Any experience writing PowerShell scripts and automating repetitive tasks is highly desirable. This is an outstanding opportunity for a motivated SupportEngineer to join one of the most advanced Windows environments in London. Candidates must be able More ❯
1st and 2nd Line TechnicalSupportEngineer with around 3-4 years of experience sought by a major Global Hedge Fund. Based in Central London, with four days per week onsite, you will join a small, highly proactive and logical problem-solving team providing 1st and some 2nd line support, automation and engineering for technically savvy … trust and confidence, with high energy and enthusiasm who enjoys learning in a flat non-bureaucratic environment with state-of-the art platforms. You will need: Excellent 1st line support skills and experience Be a logical problem solver with fantastic communication skills High energy, enthusiastic, proactive, curious, driven, and enjoy working through challenges and puzzles. Experienced working in a … high performance, fast-paced, and demanding environment with a level of autonomy. Any 2nd line support experience is highly desirable Any experience writing PowerShell scripts and automating repetitive tasks is highly desirable. This is an outstanding opportunity for a motivated SupportEngineer to join one of the most advanced Windows environments in London. Candidates must be able More ❯
Technical Product SupportEngineer An exciting opportunity for a Graduate or experienced technicalsupport professional to join a market-leading, disruptive software company in London as a Technical Product Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects click apply More ❯
Location: Hybrid Working – London Office/Remote Reporting To: Helpdesk Manager Background: Becrypt are looking for a driven and customer focused individual to join their Customer Support Helpdesk team as a Tier 1 Customer Support Engineer. You will provide first line technicalsupport and expertise. You will report to the Helpdesk Manager for technical direction … and guidance. Key Responsibilities: Act as the primary technicalsupport contact for the client both remotely and on-site when needed Provide support to users via telephone, email, remote control, and in-person Accurately log incidents and service requests in Becrypt’s ticketing system Ensure tickets are always kept up-to-date with case details Work collaboratively … to support team members in IT related matters Provide troubleshooting assistance as required to the Technical Services team Escalate problems where necessary to management or third-party suppliers Undertake small to medium-sized IT projects as instructed by the Technical Services team Diagnose and resolve technical issues on your own and as part of a team More ❯
Junior TechnicalSupportEngineer - Degree, Networks, Support Salary: £25,000 - £32,000 (depending on experience) + benefitsLocation: Central London The company The company is one of the UK's most innovative and award-winning AI technology firms. Starting from humble beginnings, they have grown into a global leader in their chosen field. This is an exciting … opportunity to join their dynamic team and contribute to cutting-edge technology solutions while supporting their IT operations.About you * Degree in Computer Science, Engineering, or a related technical field from a top university (First or 2:1).* Strong knowledge of Windows and macOS environments.* Familiarity with Microsoft 365 or Google Workspace.* Basic understanding of networking (TCP/IP … DNS, DHCP, VPN).* Excellent communication and problem-solving skills.* Detail-oriented and customer-focused with the ability to prioritize tasks.Nice to have * Previous experience in IT support or helpdesk (internships considered).* Knowledge of Active Directory, Azure AD, or Intune.* Basic scripting skills (PowerShell, Bash, Python).* Experience with ticketing systems (Jira, Zendesk, Freshservice).* Awareness of security More ❯
Junior TechnicalSupportEngineer - Degree, Networks, Support Salary: £25,000 - £32,000 (depending on experience) + benefits Location: Central London The company The company is one of the UK's most innovative and award-winning AI technology firms. Starting from humble beginnings, they have grown into a global leader in their chosen field. This is an … exciting opportunity to join their dynamic team and contribute to cutting-edge technology solutions while supporting their IT operations. About you * Degree in Computer Science, Engineering, or a related technical field from a top university (First or 2:1). * Strong knowledge of Windows and macOS environments. * Familiarity with Microsoft 365 or Google Workspace. * Basic understanding of networking (TCP … IP, DNS, DHCP, VPN). * Excellent communication and problem-solving skills. * Detail-oriented and customer-focused with the ability to prioritize tasks. Nice to have * Previous experience in IT support or helpdesk (internships considered). * Knowledge of Active Directory, Azure AD, or Intune. * Basic scripting skills (PowerShell, Bash, Python). * Experience with ticketing systems (Jira, Zendesk, Freshservice). * Awareness More ❯
Provide IT solutions expertise and customer service in support of the company's clients. Role Duties and key responsibilities: Windows 11 Desktop Operating Systems. Windows 2019/2022/2025 Server environment. Knowledge of Windows Active Directory. Maintain and manage network infrastructures including the core switches, cabling, peripheral devices and related equipment. Install, configure and maintain clients’ servers and … resolve issues with workstations, operating systems and network infrastructures. Helpdesk: Provide accurate and creative solutions to client problems to ensure user productivity. Assist in the resolution of user and support issues of the Company’s. Research, resolve and respond to questions received via telephone calls, emails and site visits in a timely manner and in accordance with Company’s … standards. Acquire and maintain current knowledge of relevant products and support policies in order to provide technically accurate solutions to customers. Log all support calls on the Helpdesk system and keep current and updated information for each call in order for other support users to access when required. Complete documentation of all systems processes and related system More ❯
