1 to 2 of 2 Technical Support Engineer Jobs in London

Technical Support Engineer (Electronics/EV) London Up to £60,000 + Bonus + Development + Training + Great Package Are you an electronics engineer with a keen eye for technical detail and continuous improvements that is looking for the opportunity to develop a career … company in Australia. They have ambitious goals to deliver over 100 Projects over the next 18 months and as such are looking for a Technical Support Engineer to support this growth. In this role you will act as a Technical Expert within the business, taking … system efficiency. You will help refine business procedures and processes to ensure customer service, project management and installation teams have a sound understanding of technical aspects to allow them to complete their roles to the best of their ability. The ideal candidate will have a degree in electronics/ more »

transformation into the MSP space five years ago. Role • Work as part of an IT Service Desk team based on ITIL principles. • Provide IT support to customers and internal staff, answering technical questions and adhering to the IT Service Desk logging process. • Provide sales team with pre-sales … support, attend occasional onsite or phone-based meetings with field sales staff. • Adhere to key IT service desk processes such as Root Cause Analysis and Change Control and where necessary high-quality document creation. • Carry out site surveys for larger complex opportunities and provide written reports where required for … the sales team and clients. • Provide the Sales team with pricing and technical assistance in preparing proposals. • Providing updates to Sales and Customers during the provisioning life cycle • Ensuring that services are connected in a timely manner and within defined SLAs Training Network Engineer Level 4 Apprenticeship Standard more »