1 to 25 of 50 Technical Support Engineer Jobs in London

Technical Support Engineer - Graduate Considered An exciting opportunity for a talented graduate or experienced support professional to join a market-leading, disruptive software company in London as a Technical Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You'll have … that is at the forefront of innovation. As the first point of contact for customer issues, you'll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. If you're eager to grow your career in a dynamic, fast-paced environment, we would love to hear from you. Location: Central London … days in office/2 days remote Salary: £28,000 - £35,000 + healthcare, pension etc. Requirements for Technical Support Engineer - Graduate Considered Top academics including a minimum 2.1 bachelors from a leading University in a STEM-related discipline At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on More ❯

about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. We're looking for a passionate and highly skilled Tier 4 Technical Support Engineer to join our Customer Experience … CX) organization in London. Tier 4 Technical Support Engineer is the highest level of technical support at Our Tier 4 Technical Support Engineers act as the bridge between our customer-facing teams and R&D, owning complex product domains, solving deep technical problems, and driving long-term impact through collaboration, data, and … expertise. This role requires more than technical troubleshooting - it calls for strong stakeholder management, cross-functional communication, and the ability to move between hands-on technical work and strategic, high-impact initiatives. If you're someone who thrives in a fast-changing environment, knows how to build trust with technical and business teams, and can identify and More ❯

Technical Support Engineer – Expanding IT Managed Services Company! Location: West London Salary: £38,000 – £45,000 + Benefits + Remote Working OptionsAre you a Technical Support Engineer ready to take your career to the next level with a genuinely exciting, fast-growing company? Our client is looking for someone talented and ambitious to join … their expanding tech team that helps forward-thinking businesses across London and the Southeast get the most out of their IT whilst enabling them to scale.As their Technical Support Engineer , you'll be the go-to person when things get tricky - stepping in to solve complex technical problems and making sure their clients get the help … the scenes. Day-to-day, you'll be setting up new users with their kit, running virtual setup sessions, keeping an eye on security threats, and making sure their technical guides are spot-on.To succeed as their Technical Support Engineer , you'll need at least 2-3 years under your belt in IT Managed Services, a More ❯

Technical Support Engineer - Integrations Contract Role: Technical Support Engineer - Integrations Start Date: 25 August 2025 The Role We are seeking a Technical Support Engineer - Integrations to provide second and third-line technical support for highly complex software and systems. You will work closely with field engineers, technicians, and product … support teams to diagnose, troubleshoot, and resolve technical issues that cannot be fixed by first-line support. This role will involve direct interaction with customers when the product is highly technical or sophisticated in nature, as well as supporting internal teams with technical challenges. You may also assist with customer installations and training. Key Responsibilities Provide … advanced technical support for complex software, systems, and integrations. Troubleshoot, repair, and debug technical issues escalated from first-line support. Liaise with engineering teams to report design, reliability, and maintenance issues. Assist in product installation, configuration, and customer training. Support ITSM, ITIL, or CMDB-related processes. Skills & Experience Required Strong understanding of ITSM, ITIL, or CMDB More ❯

IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP is required to join a busy Service Desk and provide Helpdesk and Deskside support working onsite at a School in Battersea, South West London. SALARY … the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS … and DHCP Working as the IT Support Engineer/1st Line & 2nd Line Technical Support Analyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems to classroom and meeting room technology. This role involves in-depth troubleshooting, managing new starter and leaver More ❯

Technical Support Engineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and … associated products developed fintech clients. Key Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems … including API connectivity, microservice interactions, software components , hardware, and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented More ❯

Technical Support Engineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and … associated products developed fintech clients. Key Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems … including API connectivity, microservice interactions, software components , hardware, and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented More ❯

Bessemer Venture Partners, Primary Venture Partners, Eniac Ventures, and others and well positioned to bring on incredibly talented individuals to help take us to the next level! The Senior Technical Support Engineer I (TSE) is crucial to ensuring Alloy's clients have an exceptional experience by resolving technical issues efficiently, providing solutions, and contributing the improvement … of the Alloy product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting client-facing resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical Support Engineer I plays an … important role in meeting client needs and driving client satisfaction. What you'll be doing As a Senior Technical Support Engineer I, you will be responsible for managing and resolving support cases using our ticketing system, Zendesk, contributing to knowledge sharing, and collaborating with teams across Professional Services, Product, and Engineering. You'll be leveraging your More ❯

Technical Support Engineer- Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer- 1st Line Helpdesk to 2nd Line - Operating within a flat management structure, the ideal candidate will: Enjoy providing remote and telephone support to a varied clientele Have the ability to assist with project managing installations and upgrades Have a very good working knowledge of PCs and Windows networking Be a good communicator Ideally - have a full … driving licence (own vehicle preferred but not essential) Technical Support Engineer- 1st Line Helpdesk to 2nd Line - Specific Technical Experience: Azure Administration, Active Directory and associated Security Windows Networking TCP/IP Troubleshooting Windows Knowledge of hardware and ability to carry out repairs Administration of Microsoft Exchange including experience with MS 365 Industry recognised qualification(s More ❯

Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer - 1st Line Helpdesk to 2nd Line - Operating within a flat management structure, the ideal candidate will: • Enjoy providing remote and telephone support to a varied clientele • Have the ability to assist with project managing installations and upgrades • Have a very good working knowledge of PCs and Windows networking • Be a good communicator • Ideally - have a full … driving licence (own vehicle preferred but not essential) Technical Support Engineer - 1st Line Helpdesk to 2nd Line - Specific Technical Experience: • Azure Administration, Active Directory and associated Security • Windows Networking • TCP/IP • Troubleshooting Windows • Knowledge of hardware and ability to carry out repairs • Administration of Microsoft Exchange including experience with MS 365 Industry recognised qualification(s More ❯

Technical Support Engineer, Amazon Robotics Technical Support (ARTS) Job ID: Amazon UK Services Ltd. Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you! Amazon Robotics is growing … its Technical Support Engineering team in London, and we're looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellence-keeping over one million Amazon Robotics systems running 24/7. New to robotics? No problem! We value your strong technical … day workweek role, with one of those days being a Saturday or Sunday to help maintain seamless 24/7 support. Key job responsibilities Service Restoration: Investigate and resolve technical issues through our in-house ticketing system. Leverage data sources and logs to diagnose hardware or software faults within the Amazon Robotics environment, including robotics performance issues, server disruptions More ❯

Subscribe to our newsletter below and never miss the latest updates or an exclusive offer. Apply to: Technical Support Engineer Apprentice (Wizard Group) Name Email Telephone Address Cover Note Upload CV What do you want to search? Keyword Apprenticeship Type Location Technical Support Engineer Apprentice (Wizard Group) Technical Support Engineer Apprentice … INFORMATION TECHNOLGY (UK) LTD Vacancy Description The apprenticeship role is a very varied role with exposure to all systems and technologies. The apprentice will be seen as a L1 engineer who will be first point of contact for all tickets and then escalating/re-allocating where necessary. The role will be 50/50 between field engineer work and office-based work. Jobs can vary from onsite installation of pre-configured hardware to onsite troubleshooting devices with a senior engineer over the phone. The is opportunity for project work working alongside the implementation team, projects can include email migrations, data migrations, office moves, phone system setups or networking infrastructure upgrades. The apprentice will be responsible More ❯

Contract Role: Technical Support Engineer - UX Start Date: ASAP The Role We are seeking a Technical Support Engineer - UX to act as a customer advocate, providing expert technical support to users and administrators of a complex SaaS platform. You will manage and resolve technical issues, ensure customer satisfaction, and contribute to … best practice development for support services. This role offers the opportunity to become a subject matter expert in specific product areas, create automation scripts for faster troubleshooting, and deliver knowledge sessions to peers globally. You will work closely with customers and internal teams to troubleshoot, resolve, and provide root cause analysis for technical issues, while maintaining high standards … of documentation and case management. Key Responsibilities Troubleshoot and resolve technical issues related to UX and platform performance. Act as a customer advocate, ensuring high satisfaction levels. Develop and deliver technical knowledge sharing sessions. Create scripts to automate troubleshooting and repetitive tasks. Support application development and issue resolution within the ServiceNow Platform. Maintain case hygiene and clear More ❯

Job Title: Technical Support Engineer Location: London/EMEA (Hybrid/Remote). Company Stage: Seed/Series A Why Join CRED? CRED is an AI Native Command Center for businesses. We centralize internal and external data and apply LLMs to help organizations make better decisions and predict the future. With early traction in industries like sports … one of the most comprehensive business graphs in the world. We train LLM agents on this data to automate insights, workflows, and strategy. If you're excited by real technical ownership, working across product and engineering, and supporting users who operate at the top of their industries-CRED is for you. About the Role As our first Technical Product Support Specialist , you'll be the frontline for all technical customer interactions-from integration setup to post-sale issue resolution. You'll lead hands-on support of customers as they deploy CRED, troubleshoot issues across the stack, and help shape how we scale technical support and implementation. This role lives at the intersection More ❯

The Role 2nd Line Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f you answered yes, then we may have the … role for you! An opportunity his arisen for a 2nd Line Technical Support Engineer, working in our IT team based in Uxbridge. The Technical Engineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They will be responsible for problem resolution and project work. Much of the work required … infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including remote working solutions, and understand and resolve More ❯

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a … Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role … integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation More ❯

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a … Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role … integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation More ❯

Tech Support Engineer Location: Staines, Surrey Length: 12 months Start date: 08/09/2025 Rate: up to £162.67 per day Hours: 40 hour per week (Hybrid working) Overiew: The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the client Technical Support team focusing on Performance … and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.The successful candidate will be able to quickly gain an understanding of the client platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Performance Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays) as needed. Experience & Skills needed: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or More ❯

by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a highly motivated and customer-focused Technical Support Engineer for our global Cortex XSIAM Focused Services team at Palo Alto Networks, you'll be at the forefront of delivering world-class support. We're … recognized as an industry leader for our "first-class support" methodology, and you'll be instrumental in upholding this standard. You’ll provide dedicated technical support, handling incoming inquiries, escalations, phone calls, and emails efficiently and effectively, all while adhering to our defined Service Level Agreements. You won't just react to issues; you'll proactively seek … out complex problems and find their resolutions before they escalate from our clients. Your Impact Deliver a tailored customer experience by working closely with Technical Account Managers to understand clients' business goals and technical environments, with a focus on risk mitigation and network resilience Proactively identify and resolve risks, partnering with engineering teams to reproduce complex issues and More ❯

by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a highly motivated and customer-focused Technical Support Engineer for our global Cortex XSIAM Focused Services team at Palo Alto Networks, you'll be at the forefront of delivering world-class support. We're … recognized as an industry leader for our "first-class support" methodology, and you'll be instrumental in upholding this standard. You’ll provide dedicated technical support, handling incoming inquiries, escalations, phone calls, and emails efficiently and effectively, all while adhering to our defined Service Level Agreements. You won't just react to issues; you'll proactively seek … out complex problems and find their resolutions before they escalate from our clients. Your Impact Deliver a tailored customer experience by working closely with Technical Account Managers to understand clients' business goals and technical environments, with a focus on risk mitigation and network resilience Proactively identify and resolve risks, partnering with engineering teams to reproduce complex issues and More ❯

Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly growing technology services firm thatcater tosome of Hollywood … advertising firms.Our vision is to expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating … This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical More ❯

Azure Expert MSP provider. Ancoris was also awarded Google Cloud's 2024 EMEA Public Sector Partner of the Year award. What will your role be? We are seeking a Technical Support Engineer to join our Managed Services Team on an initial 6 months fixed term contract. In this role, you will be responsible for providing comprehensive support to our clients, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You may be required to travel to customer sites which are predominantly located in Central London to provide onsite support engineer services for holiday or capacity cover. We operate a 24/… problem-solver with expertise in the Microsoft ecosystem and a great customer service approach. You will be the primary point of contact for our clients, taking full ownership of support tickets from creation to completion. You must be comfortable managing a varied workload, resolving straightforward requests efficiently while also having the technical depth to investigate and solve challenging More ❯

themselves and make a tangible impact. If you are passionate about creating sustainable and intelligent transport solutions, we want you on our team. We are currently recruiting for a Technical Support Engineer to join our Siemens Mobility Rolling Stock business! Based out of the Temple Mills Depot in London and supporting the Eurostar project, you will work … with the technical and performance team to offer technical support to the customer's maintenance teams, carry out technical investigations, and identify performance improvements. You'll make a difference by . Providing technical support for the Siemens TSSSA team and customer's maintenance team on-site and at incidents off-depot. With minimal supervision … investigate rolling stock casualties and undertake maintenance and repair of the allocated rolling stock to meet the requirements of the production plan. Support the completion of campaigns to contribute towards the improved safety and performance of the fleet. Regularly monitoring train defects and failures in traffic and liaise with the customer. Mitigating the risk of in-service failures through More ❯

and London, and we are looking for people who are excited by our mission and who want to share this journey with us. About the role As a Lead Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting issues, resolving inquiries, and providing expert guidance on our … with internal teams to resolve customer-facing issues, and lead a team in identifying and implementing root cause fixes. You will also identify and deliver strategic improvements to our support tools and processes. This role is suited to a hands-on technical leader who thrives in a fast-paced environment and enjoys problem-solving. What will you be … doing? Building and managing a high performing technical support team for Conduktor. Defining and tracking key performance metrics for the support team, including response times and customer satisfaction scores. Leading the continuous refinement of support processes within the support team and across our product engineering and customer success teams to enhance the overall customer experience. More ❯

Jr Technical Operations Support Engineer page is loaded Jr Technical Operations Support Engineer Apply locations United Kingdom - London time type Full time posted on Posted 30+ Days Ago job requisition id R-01055 Technical Operations Account Executive, EMEA London, UK Hybrid Schedule (M/F remote, T/W/TH in-office … technology to monetize their content across all screens and formats, including CTV/streaming, online video, display, and audio. Our tech fuels billions of transactions per day! As a Technical Operations Account Executive, you will play an important role in ensuring client success on our platform every day. You will work closely with premium clients in the EMEA region. … Your responsibilities will include onboarding and integrating new clients, resolving technical issues for DSPs, publishers, curators and our own wrapper solution, and developing a deep understanding of each client's business to deliver tailored solutions. You will work cross-functionally with internal stakeholders to improve our platforms, streamline processes, and drive continuous improvement. Success in this role requires a More ❯