PLC CONTROLS TechnicalSupport Specialist - 100% REMOTE BASED TRAINING AND UNRESTRICTED PROGRESSION. Salary: £55,000-£59,000 (Car allowance included) Company car (When travel is needed) Monday to Friday (REMOTE) Location: Kettering - CANDIDATES CAN LIVE ANYWHERE IN ENGLAND AS LONG AS THEY ARE HAPPY TO TRAVEL NATIONWIDE We … are currently recruiting for a blue chip client who are looking for a TechnicalSupport Specialist. Our client is looking to take on a TechnicalSupport Specialist that will be remote based with the potential of nationwide travel to sites if required. In this role the … TechnicalSupport Specialist will get the chance to work on exciting projects that will require extensive Controls knowledge. Our client is able to offer the succesful TechnicalSupport Specialist a generous package, unlimited progression opportunities, training and complete job stability. Our client would be happy for More ❯
Job title: Electrical TechnicalSupportEngineer Ref 40210 Division: Asset Operations & Capital Delivery Location: Beckton - IG11 0AD Contract type: Permanent Full/Part-time: Full-time Hours: 38 Hours Monday- Friday, plus the inclusion to an out of hours support rota for which you will receive … per annum depending on your level of experience Job grade: B Closing date: 10/04/2025 We are seeking an experienced Electrical TechnicalSupportEngineer to be based at our Beckton Sewage Treatment Works. You will be part of a team providing all-round technicalsupport to the Electrical Services team across process operations and Capital Delivery. This would include the exercise of scrutiny over the installation of new assets to ensure these are constructed and commissioned by the TWUL asset standards. The delivery of directly managed projects is included as a responsibility More ❯
AI TechnicalSupportEngineer - SaaS - Remote/US hours Day rate: £400 - £500 (inside IR35) Duration: 6 months Start: Now My client is looking for an experienced TechnicalSupportEngineer to join our team, to provide exceptional technicalsupport for the range … of AI services. This role requires a proactive individual with a strong technical background, natural curiosity and experience in setting up a support function and team within an organisation. Must: Most of the team are based in the USA. We need someone who can work flexible hours, potentially … to cover US. Key Responsibilities: Provide technicalsupport for their AI services, ensuring timely resolution of customer issues. Diagnose and troubleshoot issues with their AI services, providing resolutions and translating responses for the correct audience. Collaborate with various cross-functional teams, including development, product management, and then with More ❯
Robotics TechnicalSupportEngineer, Amazon Robotics TechnicalSupport (ARTS) Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for … you! Amazon Robotics is growing its TechnicalSupport Engineering team in London, and we're looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellence-keeping over one million Amazon Robotics systems … running 24/7. New to robotics? No problem! We value your strong technical expertise in other domains and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can drive innovation and make a real impact! Key job responsibilities Service Restoration More ❯
criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an … environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as … needed (often, in high pressure situations). Your Impact Provide post sales technicalsupport, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups More ❯
london (tottenham), south east england, United Kingdom
Palo Alto Networks
mental and financial health resources, and our personalized learning opportunities - just to name a few. Job Description Your Career Your Impact Provide post sales technicalsupport, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support … recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish TechnicalSupport Bulletins and other user documentation in the Knowledge Base … Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc. Travel may be required to customer sites in the event of a critical situation to expedite resolution Work More ❯
Blue Planet Advanced TechnicalSupport: Blue Planet (BPI) dedicated engineer Postuler locations Remote-Poland Remote-UK Remote-Netherlands London time type Full time posted on Publié hier job requisition id R027005 Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing … belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Ciena, "Advance TechnicalSupport Team", has a vacancy in CEST timezone for an Advance TechnicalSupportEngineer with a strong software background to … join the Blue Planet Global Support Team. In this role, the successful candidate will work closely with a major European customer, providing dedicated L3 support during business hours. This is a post-sales technical role with focus on assisting customer use of the BPI product as well More ❯
Do you enjoy resolving Alarm and CCTV technical issues and constantly seek ways to improve services and processes? Are you customer-oriented and driven to deliver an exceptional customer experience? If so, we have an exciting opportunity for you! About the Role: We are a leading provider of cutting … edge security solutions, specialising in alarm and CCTV systems. We are currently seeking a skilled and dedicated Alarm and CCTV TechnicalSupport Specialist and Continuous Improvement Lead to join our team and provide exceptional technicalsupport to our customers. Key Responsibilities: TechnicalSupport: Liaise … and guidance on burglar alarms, fire alarms, CCTV, access control, and door entry systems. Coordination: Work with Service, Maintenance, and Installations departments to organise engineer visits when required. Product Validation: Collaborate with the Product Validation Manager on new and upgraded products/services implementation, providing testing resources as needed. More ❯
Do you enjoy resolving Alarm and CCTV technical issues and constantly seek ways to improve services and processes? Are you customer-oriented and driven to deliver an exceptional customer experience? If so, we have an exciting opportunity for you! About the Role: We are a leading provider of cutting … edge security solutions, specialising in alarm and CCTV systems. We are currently seeking a skilled and dedicated Alarm and CCTV TechnicalSupport Specialist and Continuous Improvement Lead to join our team and provide exceptional technicalsupport to our customers. Key Responsibilities: TechnicalSupport: Liaise … and guidance on burglar alarms, fire alarms, CCTV, access control, and door entry systems. Coordination: Work with Service, Maintenance, and Installations departments to organise engineer visits when required. Product Validation: Collaborate with the Product Validation Manager on new and upgraded products/services implementation, providing testing resources as needed. More ❯
Employment Type: Permanent
Salary: £45000 - £55000/annum Pension, Hybrid Working
an ambitious and self-motivated individual with a positive attitude and a strong collaborative mindset. We're looking for a talented customer service-focused TechnicalSupportEngineer who is ready to get their hands dirty. The Support Team is fast-moving and tight-knit; the role … requires a team player. What You'll Do: Providing live phone, email, and chat support for clients, users, and partners using our technology Responding to customer inquiries in a timely and professional manner Keeping client information up to date and organized in CRM Diagnosing and resolving technicalsupport issues Troubleshooting & escalating deeper technicalsupport issues after the initial investigation Improving processes & documentation in order to reduce the support burden What We're Looking For: 2+ years experience as a SupportEngineer or Customer Support related role Proven ability to work as More ❯
this journey with us. For us, hybrid means being in the office together on Mondays, Wednesdays, and Thursdays. About the role As a Lead TechnicalSupportEngineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting issues, resolving inquiries, and … customer-facing issues, and lead a team in identifying and implementing root cause fixes. You will also identify and deliver strategic improvements to our support tools and processes. This role is suited to a hands-on technical leader who thrives in a fast-paced environment and enjoys problem … solving. What will you be doing? Building and managing a high performing technicalsupport team for Conduktor. Defining and tracking key performance metrics for the support team, including response times and customer satisfaction scores. Leading the continuous refinement of support processes within the support team More ❯
the graph database category, and we're disrupting how organizations leverage their data to innovate and stay competitive. What You'll Do: As a TechnicalSupportEngineer, you'll spend your first 2-4 months immersed in learning Neo4j's products, support, and other internal processes … and working support cases from customers to build up the appropriate level of experience and insight needed to deliver the level of support Neo4j's customers have come to appreciate and expect. You will also have the opportunity to become deeply skilled in specific areas of interest within … as a Subject Matter Expert for our Field Engineering team, including Support. Last but not least, you will be an integral part of the Support Engineering team, working together to improve and evolve the product and the support we deliver to meet the needs of our customers and More ❯
About the role BYD is seeking TechnicalSupportEngineer to cover various energy storage site locations across the UK. This role is responsible for reporting to the UK Regional Aftersales Manager. The TechnicalSupportEngineer will perform preventative maintenance, troubleshooting and warranty repairs along … by carrying out annual PPM checks, annual capacity tests and reactive works Responsible for working in a safe manner at all times Provide phone support and remote diagnostics to customers Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs More ❯
share this journey with us. For us, hybrid means being in the office together on Mondays, Wednesdays, and Thursdays. About the role As a TechnicalSupportEngineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving … closely with internal teams to resolve customer facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes. This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving. What will … you be doing? Investigating and resolving technical issues with our product for our customers, escalating complex cases when necessary. Implementing fixes for issues, working alongside product engineering where necessary. Proactively identifying and implementing features across our platform to increase the ability for customers and our support engineers to More ❯
Technical Maintenance SupportEngineer At Siemens Mobility, we are not just imagining the future of transportation - we are building it. Our team of experts is dedicated to creating smart, efficient and sustainable mobility solutions that improve the daily lives of millions of passengers. We are looking for … what's possible. If you are ready to be part of a transformative journey, come and join us. We are currently recruiting for a Technical Maintenance SupportEngineer to join our Siemens Customer Services (Rail Infrastructure) team. Working as part of a dedicated front-line support team, this role involves working closely with the customer to provide support, advice, system fixes and enhancements to installed Siemens Signalling and Telecoms systems installed on the Elizabeth Line. You will initially be based in our customer premises at Romford RCC in London as part of a rostered More ❯
TechnicalSupportEngineer, The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) Sector: Customer Services, Engineering Role: Professional Contract Type: Permanent Hours: Full Time DESCRIPTION This position is an engineering role supporting a distributed Amazon network across NA and EU regions. Day Shift: 10 Hours a day/… solve real-world challenges that transform our customers' experiences in ways we can't yet imagine. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) Technical Incident Management and Engineering (TIME) team provides support to internal fulfilment and transportation network customers who rely on advanced robotics technology to fulfil … and ship customer orders. In this role on the MSP CX team, you will collaborate directly with hardware engineers, regional support managers, operations leaders, and site-level maintenance teams to optimize the performance of advanced robotics systems. You will develop deep technical and functional subject matter expertise, enabling More ❯
a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technicalsupport, by answering incoming support inquiries and managing escalations, phone calls … been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment … and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t More ❯
a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technicalsupport, by answering incoming support inquiries and managing escalations, phone calls … been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment … and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t More ❯
to meet the needs of its customers. Discover more at and follow us on LinkedIn , Instagram , and X . About the Team: The Customer SupportTechnicalSupportEngineer is a technical expert who is the primary contact between first/second line support and … to resolution. Develop diagnostic and corrective SQL scripts to help resolve customer problems or identify existing scripts or patches that must be applied. Reproduce technical problems, diagnose causes, identify temporary or final solutions, and communicate status updates to our clients. Distinguish between application database, operating system, network, and hardware … analysis and make recommendations for improvements, including maintenance of our knowledge base. Participate in weekend on-call rotation for critical issues escalation. Present complex technical information to non-technical audiences. Work with other Medidata teams to ensure application effectiveness and compliance with regulatory and legislative controls. Qualifications : SQL More ❯
The job holder plays an important role in TechnicalSupport team by providing daily technicalsupport to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and … continuous optimization of HIKVISION products via collation of customers’ requirements or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software … optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to TechnicalSupport or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors More ❯
The job holder plays an important role in TechnicalSupport team by providing daily technicalsupport to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and … continuous optimization of HIKVISION products via collation of customers’ requirements or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software … optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to TechnicalSupport or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors More ❯
Hybrid working) We have a great opportunity for an organised, self motivated, TechnicalSupportEngineer, with a strong exposure to networking and excellent team player capabilities, to join a well-established company, based in Bromley, South East London. The ideal candidate will have previously worked in a … fast-paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support. They are looking for someone with around 5 years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have … of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops. Responsibilities: Completing technicalsupport tasks, solving IT issues Problem solving and closing support calls on cloud based and on-prem systems Troubleshooting issues with servers More ❯
Hybrid working) We have a great opportunity for an organised, self motivated, TechnicalSupportEngineer, with a strong exposure to networking and excellent team player capabilities, to join a well-established company, based in Bromley, South East London. The ideal candidate will have previously worked in a … fast-paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support. They are looking for someone with around 5 years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have … of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops. Responsibilities: Completing technicalsupport tasks, solving IT issues Problem solving and closing support calls on cloud based and on-prem systems Troubleshooting issues with servers More ❯
the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. TechnicalSupportEngineer I . This individual will be responsible for working directly with customers and various teams on daily support and … of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow … customers. Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator More ❯
the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. TechnicalSupportEngineer I . This individual will be responsible for working directly with customers and various teams on daily support and … of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables Understand various components of ours products including how they function together and the workflow … customers Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues Logically assess the issue, propose solutions to customers and work with development on enhancements for the product Serve as a highly effective mediator More ❯
