4 of 4 Technical Support Engineer Jobs in London

matters. Job Summary Your Career Are you passionate about driving customer success in the cybersecurity industry? We are looking for a dynamic and proactive Technical Support Engineer to join our team. In this role, you will work closely with our valued customers to address their complex post … factors. As a critical thinker, you will leverage advanced methods, techniques, and assessment criteria to drive effective solutions. Your strong ability to articulate intricate technical issues to both technical and non‐technical audiences will enable you to collaborate seamlessly with stakeholders beyond your immediate domain of expertise. ...

have the tools and opportunities to advance your career while creating software that changes the world. Your role and responsibilities About the Role Senior Technical Support Engineers work directly with customers to diagnose and resolve complex Apache Kafka and Confluent Platform issues. They manage high-priority production cases … expectations during high-pressure situations. Collaborate with Engineering and Product to identify bugs, improve product quality, and provide field feedback. Create and review technical documentation, knowledge articles, and training material. Mentor and coach other TSEs and provide technical guidance across the team. Contribute to process, tooling, workflow ...

Palo Alto Networks, Inc. in Greater London is seeking a proactive Technical Support Engineer who will work closely with customers to resolve complex post-sales challenges. Candidates must have a minimum of 7 years' experience in network security and expertise in TCP/IP, VPN solutions … troubleshooting. This hybrid role emphasizes customer interactions and requires strong technical communication skills, alongside fostering relationships across various teams to impact security posture positively. #J-18808-Ljbffr ...

Software in the United Kingdom is seeking a Senior Technical Support Engineer to diagnose and resolve complex Kafka and Confluent Platform issues across production and non-production environments. You will own high-priority cases, lead escalations, and collaborate with Engineering, Product, and other teams to drive timely … reliable outcomes. The role emphasizes deep troubleshooting, customer empathy, and technical leadership, with opportunities to mentor peers and influence product quality #J-18808-Ljbffr ...