4 of 4 Technical Support Engineer Jobs in the East Midlands

Join our dedicated support team delivering exceptional technical assistance to UK-based clients with local and global reach. You'll handle service requests, resolve technical incidents, and ensure seamless IT operations whilst escalating complex issues to our Infrastructure specialists when required. This role will include onsite technical support and assisting with project work either on client sites or remotely. Key Responsibilities: Technical Support Excellence · Provide friendly 1st line support via telephone, email, and our helpdesk, with guidance available when needed · Log, classify, and update customer incidents accurately by following established procedures · Troubleshoot ...

Wilson Alarm Systems Limited in Leicester is seeking an experienced Technical Support professional to join their Service team. This role involves providing technical support to both customers and engineers, fault diagnosis, and managing remedial works. The ideal candidate will have prior experience as a field-based … engineer, strong knowledge in intruder alarms and related security systems. The position offers a competitive salary and options for hybrid working. #J-18808-Ljbffr ...

Join our dedicated support team delivering exceptional technical assistance to UK-based clients with local and global reach. You'll handle service requests, resolve technical incidents, and ensure seamless IT operations whilst escalating complex issues to our Infrastructure specialists when required. This role will include onsite technical support and assisting with project work either on client si click apply for full job details ...

Role Overview At ATS, our On-Site Support Engineers play a key role in our day to day UK support operations across our customer sites, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered … highest standards. As a support engineer, you will be an integral part of our customers daily operations where you will act as a first point of contact for IT issues, working closely with other manufacturing teams and individuals to drive incident resolution forward. Why work ...