Technical Customer Support Manager
Abingdon, Oxfordshire, South East, United Kingdom
Bond Williams Limited
Technical Customer Support Manager required to join our clients growing team. You will provide leadership and technical support to our Customer Support Engineers, ensuring their products maintain high performance and quality standards. As Technical Customer Support Manager key responsibilities include: Lead … Develop: Manage and coach a team of 6 Customer Support Engineers, guiding them to success while fostering a collaborative, high-performance culture. Solve & Innovate: Take charge of troubleshooting and resolving faults on our complex products, working closely with Engineering and Production to implement improvements. Customer Impact: Play a vital … maximum product uptime. Global Reach: Travel across Europe, the USA, and Asia (up to 20% travel) to collaborate directly with customers and provide critical technical support. Skills Required: Bachelors degree in physical sciences or engineering. At least 5 years of experience in field service or technical support More ❯
Employment Type: Permanent
Salary: £70,000
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