through better payment experiences. Our Littlepay values: Trust and be trustworthy Embrace challenge Solve problems, together Deliver with speed and agility Be candid and kind About the Opportunity The TechnicalSupportManager will build and manage a team of product support associates tasked with supporting Littlepay's customers and integration partners. You will take ownership of … complex, technical user issues and work on resolving these via our support channels, developing deep product expertise, and contributing to the optimisation of support processes. This role involves direct user interaction, collaboration with cross-functional teams, and participation in projects aimed at enhancing support operations. Having an understanding of SQL and APIs will allow you to … knowledge of data analysis, API documentation and payment processing manage, coach, and develop a team of hybrid L1 and L2 associates Guide your team to analyze and troubleshoot complex technical issues, utilizing SQL to extract and interpret data. Develop in-depth expertise in Littlepay's products and platform, working closely with Product, Engineering and Project teams to diagnose and More ❯
Technical Account Manager, AWS Enterprise Support, AWS Enterprise Support CEE Job ID: Amazon Web Services Poland sp. z o.o. An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through … significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed More ❯
Technical Account Manager UK-PS, Enterprise Support Job ID: AWS EMEA SARL (UK Branch) An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You … ll craft and execute strategies to drive our customers' adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and … technical challenges, and help them achieve the greatest value from AWS. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as More ❯
Snr. Technical Account Manager, AWS Enterprise Support Job ID: AWS EMEA SARL (UK Branch) - F93 At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a … and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through More ❯