Technical Support Specialist
Glasgow, Scotland, United Kingdom
Dentsply Sirona
Technical Support Specialist In this role the Technical Support Specialist will improve the after sales end-customer satisfaction via the implementation of the company’s after sales strategic plan. They will strengthen the after sales presence in the UK & Ireland dental market and promote sales through after sales successes. They will support Dentsply … equipment dealers’ network and the end user customers with Dentsply Sirona Connect Technology Solutions (CTS). Role and Responsibilities Ensure aftersales end customer satisfaction for the whole product portfolio. Support the existing dealer network as a technical specialist for the whole product portfolio, through on-site customer visits and remote support activities, including helpline assistance. Implementation … of technical trainings and support for dealer service engineers in the UK. Delivery of product trainings for end users. Record and track all pertinent information received on product problems and complaints. Maintain Showroom equipment. Preparation of and participation in trade fairs. Participate in company’s after sales projects. Travel to attend customer facing events. Ensure all Technology Services More ❯
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