4 of 4 Technical Support Specialist Jobs in the UK excluding London

Title: Technical Support Specialist Department: Technical Support Location: UK (home-based with travel as required) Working Hours: 37.5 hours per week Reporting To: Technical Support Manager Role Purpose To provide high-quality technical support on building management and automation systems … partners and customers. The role focuses on troubleshooting, resolving technical issues, sharing knowledge, and supporting Sales and partners through technical expertise, training, and demonstrations. Key Responsibilities Provide technical support via phone, remote access, and on-site visits Investigate, analyse, and resolve hardware and software issues Escalate ...

Line Service Desk Technician with experience in a busy service desk environment. You will play a crucial role in providing all aspects of technical support to internal staff and the IT Team, ensuring issues are owned, monitored and resolved quickly, efficiently and within agreed standards. Key Responsibilities: • Respond … incoming service desk queries, emails, and tickets in a timely and professional manner. • Provide friendly and supportive first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. • Diagnose and troubleshoot technical problems, escalating more complex issues whilst retaining ownership ...

Line Support Engineers needed ! London Boutique MSP £30K to £35k+ Benefits | London 1st & 2nd Line Support Engineers needed. Our Clent, a boutique Managed Service Provider supporting high-end hospitality businesses across Central London, is looking to add both a 1st Line Support Engineer and a 2nd Line … Support Engineer to their expanding technical team. These roles offer the chance to work closely with clients — primarily boutique hotels — through regular on-site visits, providing hands-on support and building strong professional relationships in a friendly, close-knit environment. The Roles 1st Line Support Engineer ...

Product Support Advisor – Braintree We are looking for a dedicated Product Support Advisor to join our clients team. This is a varied role requiring exceptional customer service, strong problem-solving skills, and the ability to apply technical knowledge effectively. Due to the location of the site … promptly Process customer queries politely and courteously in line with call compliance standards Skills & Experience Required Previous experience in a customer service role preferred Technical troubleshooting/problem-solving skills desirable but not essential Ability to build rapport with customers over the phone while accurately identifying product issues Comfortable ...