1 of 1 Technical Support Jobs in Bury St Edmunds

title: IT Technical Support (Level 1) Reporting to: IT Service Desk Manager Location: Bury St. Edmunds, Suffolk Hours: 40 hours per week The Opportunity As a first point of contact for IT support, you will help colleagues remain productive, connected and secure. You will own incidents \ service … requests from initial contact through to resolution or effective escalation, providing clear updates and a consistently positive support experience. The role combines customer service, practical troubleshooting, accurate administration and continuous learning within a modern IT service-management environment. What it’s like to work here We’ve been making ...