2 Technical Support Jobs in Suffolk

Helpdesk Technical Support Technician | 1 st Line Our client is a market leader in the development, manufacture and supply of advanced POS Products and industrial weigh labelling equipment into the worlds food processing industries and major retailers.They are a solutions provider to the major retail industry for Point … used by many of the worlds leading global food processing and distribution companies. Working alongside both the retail & industrial teams to provide first line technical support to both our customers and field engineers. We are looking for someone with energy and enthusiasm who likes working with technology and … people. Full training on products will be provided. Essential Job Responsibilities Reporting to the Lead Technical Support Technician the Helpdesk Support Technician performs the major functions listed below.All training will be given, however a person with a good interest in technology and fundamental IT skills would be more »

About the Role We have an exciting new opportunity to join our Technical Support Team. As a Technical Support Engineer you will be providing technical expertise and support to engineers during installation and commissioning of security systems across the customer site including both a … Provide the maintenance and monitoring of an on-premise security system. Be responsible for resolving faults and meeting response/fix SLA’s. Provide support to G4S engineers and contractors. Follow support procedures and policies, maintain and adapt documentation to reflect system and operational changes. Be responsible for … To monitor real time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. To provide technical expertise and support during the setup, commissioning and testing of a pre-production and production head end system. To support and maintain more »