Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a TechnicalSupport Supervisor to their long-standing team. Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the … division business leader. The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely. Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance with … relevant laws, regulations and industry standards. Key candidate requirements: Have troubleshooting skills to investigate and resolve technical issues relating to products Provide technicalsupport and training to other team members including sales Support the development and implementation of new products Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs) Experience of computer More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Magdalene is seeking a skilled and enthusiastic Transmission TechnicalSupport Engineer to join our TechnicalSupport Services team, ideally located within commuting distance of our NOC in St Ives, Cambridgeshire. The role involves providing 2nd …/3rd line mission-critical support to Managed Services customers, working independently and collaboratively with colleagues, the Network Operations Centre, and Field Engineering teams. Prioritising and resolving faults within SLA Updating customers and fault tickets regularly Supporting NOC engineering tasks Delivering system solutions for builds and upgrades Offering technical consultancy for tenders Conducting internal/external training Participating … in the emergency on-call rota What youll bring? 10+ years in telecoms installation, commissioning, and support Expert in CWDM/DWDM fault finding (Huawei, Ekinops, Ciena, ADVA) Skilled in optical/ethernet testing (BER, RFC2544, Y.1564, OSA, OTDR) Strong PDH/SDH and IP networking knowledge Familiar with Nokia, Keymile, Marconi systems and NMS platforms Excellent problem-solving More ❯
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Randstad Digital
Position: IT Support Specialist Location: Norwich, UK Schedule: Hybrid Work type: contract We are seeking an experienced and flexible IT Support Specialist to maintain and troubleshoot critical IT infrastructure, supporting our essential hospital services. Key Responsibilities Server & Network Support: Provide significant support for Microsoft server products (including Windows Server 2003-2012), data communications, and networking technologies … LAN, TCP/IP, x400, RS-232). Application Management: Implement and support multi-user applications, including databases and the ICE system. Hardware & End-User Support: Offer practical support for computer hardware, printers, and software applications, and assist users in a similar environment. Database & Web: Maintain and support MS SQL Server and Web Server products. Documentation … procedures, and prepare training materials. Required Qualifications & Skills Education/Certification: Relevant Degree/HND/HNC and an IT Qualification (e.g., MCP or MCSE Windows 2003-2012). Technical: Significant experience with Microsoft server products, networking, and hardware support. Soft Skills: Excellent analytical mind, strong communication skills, and the ability to work independently or as part of a More ❯