10 of 10 Technical Support Jobs in Edinburgh

Social network you want to login/join with: Technical Support Engineer Tier I, edinburgh col-narrow-left Client: Action1 Location: edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference! We are looking for a Senior Technical Support Representative for our Edinburgh hub. The role is hybrid. What You'll Do Provide technical/case management assistance to Intermediate engineers as well as deliver … high quality service and support to partners via phone, email, and/or chat. Use technical knowledge, problem-solving skills, and soft skills combined to provide an excellent and effortless support experience to N-able partners. Cross functional collaboration must be used daily to provide the best response possible to our partners. Maintain and continue to develop … over personal caseload to prioritize incidents and manage the load in line with our Service and experience Level Objectives. Adheres to security best practices and process. 24/7 support with rotational weekends and holidays. What You'll Bring Ideally a Technical degree/diploma or 4+ years of qualified experience Exceptional troubleshooting skills with an understanding of More ❯

and we have welcomed almost 100 new colleagues. Today, we have more than 800 colleagues and offices in Aberdeen, Edinburgh, Glasgow, Inverness, London, Abu Dhabi and Brussels. JOB TITLE Technical Support Engineer - Software Based in Edinburgh or Glasgow REPORTING TO Service Delivery Manager, Innovation & Technology JOB PURPOSE Working as part of a small support team, the Technical Support Engineer will bring their experience of software support to apply proven problem-solving skills to help identify, communicate, and resolve issues relating to core firm software, escalated from the first line Helpdesk team. The role can be based in Edinburgh or Glasgow, although there will be a requirement to work in any of Brodies offices on … They will also be required to assist with the assessment of new software alongside team members, assist with the trial of software, its transition to live and provide associated support documentation and training to Helpdesk on newly introduced functions. The engineer will be required to identify and proactively address recurring issues that are escalated, identify fixes and providing training More ❯

Join to apply for the Technical Support Engineer - Generator role at Energy Job Search 2 days ago Be among the first 25 applicants Join to apply for the Technical Support Engineer - Generator role at Energy Job Search A Snapshot of Your Day As a Technical Support Engineer, you'll play a key role in … ensuring the performance and reliability of Siemen generators and auxiliary systems. A typical day might involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while … advancing your own technical expertise. A Snapshot of Your Day As a Technical Support Engineer, you'll play a key role in ensuring the performance and reliability of Siemen generators and auxiliary systems. A typical day might involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Edinburgh Client: Hawksworth Location: Edinburgh, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully remote Do … PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. They are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. Your responsibilities will include providing technical support for our client's environment, working on … What does your day look like? Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support Hands-on experience with PHP-related technologies Linux and Windows server experience Basic networking and shell scripting If you find this More ❯

Social network you want to login/join with: Technical Support Engineer(Linux Sys Admin), Edinburgh col-narrow-left Client: Squiz Location: Edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 841dd5e79da4 Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: We are looking for a Technical Support Engineer (Linux) to join our Support Organisation here at Squiz. You would come from either a technical support or deployments background.We’re seeking a proactive and enthusiastic problem solver to resolve complex technical issues whilst maintaining a good customer focus. For this role, we ask that can demonstrate 3-5 years of troubleshooting … Puppet4, Git/Gitlab) Server Monitoring(Nagios, Grafana, Thousand Eyes) Networking(DNS, Firewalls, Routing) Nice to haves: Cloud based deployments AWS Docker Terraform Cloudflare What you would do: Solving technical problems our customers have with their existing systems Building and installing new infrastructure, servers and machines, as well as maintenance of current infrastructure (vms servers (application & data), hosted systems More ❯

Role: Technical Support Engineer Length: 6 Months Location: Edinburgh Rate: £24.18 per hour (Inside IR35) The Role: High level of knowledge and experience troubleshooting O365 applications, Teams, Outlook/Exchange, and the Office suite of applications. Experience with hardware issues and Surface Pro. Knowledge of Intune. Experience with Azure Multi-Factor Authentication. Familiarity with Citrix Workspace. Experience with More ❯

GoFibre Edinburgh, Scotland, United Kingdom Join or sign in to find your next job Join to apply for the Line 1 Technical Support Advisor role at GoFibre GoFibre Edinburgh, Scotland, United Kingdom Join to apply for the Line 1 Technical Support Advisor role at GoFibre £25,000 - £28,000 Depending On Experience Monday to Friday 9am … 8pm on a shift pattern and weekends on a rotational basis - 37.5 hours per week Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching Who We Are At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and … communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. 1st Line Technical Support Edinburgh Hybrid £25,000 - £28,000 Depending On Experience Monday to Friday 9am - 8pm on a shift pattern and weekends on a rotational basis - 37.5 hours per More ❯

Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯

9am - 8pm on a shift pattern and weekends on a rotational basis - 37.5 hours per week Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland … is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can … like the kind of place you want to work? If so, read on... WHAT YOU WILL BE WORKING ON Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot basic technical issues, providing solutions or escalating as needed. Record, prioritise, and track customer queries in the ticketing system More ❯