1 of 1 Technical Support Jobs in Kingston Upon Thames

Technical Support Engineer - HVACR (Heating, Ventilation, Air Conditioning, and Refrigeration) Location: Chessington, UK Salary: 35,000 - 40,000 basic We're looking for a Technical Support Engineer with a passion for HVACR to join a forward-thinking team. This office-based role will see you supporting both customers and engineers on-site, troubleshooting technical issues … and helping the sales team deliver the best solutions to clients. This is a great opportunity for someone with technical knowledge in HVACR or thermodynamics , who is organised, customer-focused, and ready to take ownership of their work. What You'll Be Doing Troubleshooting and resolving hardware, software, and connectivity issues across HVACR products Responding to customer technical enquiries and providing guidance Supporting the sales team in identifying the best solutions for clients Maintaining strong communication with customers and internal teams Managing technical support processes and ensuring KPIs are met Acting as a liaison between the UK market and headquarters Using CRM and case management tools to track and resolve issues What We're Looking More ❯