6 of 6 Technical Support Jobs in the North East

Job Title: Technical Support Engineer Location: Hull Salary: Up to £ 28,000 DOE Job type: Permanent/Full Time - 40 Hrs. Mon-Fri About the role: We are a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are looking for a Support Engineer to join our growing Technical Support team. The applicant must have experience working in a 1st line IT support role, have excellent customer service skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full UK driving license and access to a vehicle insured for business use is required. A minimum of … years' experience working within managed services support is desirable. The successful candidate will be involved in the day-to-day support of our client base at a 1st line level. Client facing installations will be undertaken as well as the introduction of new solutions that will improve business efficiency and effectiveness. You may be required to be flexible More ❯

A software company based near Durham are recruiting for a Technical Support Engineer to join their team. The role will be responsible for providing 1st and 2nd line support, resolution of tickets and service requests within the defined Service Level Agreements, as well as direct involvement in the deployment, configuration and integration of the software. Responsibilities Providing … direct Application Support and consulting on the implementation and usage of company software. Managing own workloads, ensuring support tickets are in adherence to SLAs. Working with the support team to handle service requests: including logging, processing and the assignment of tickets through the Ticketing Portal. Responsible for evaluating tickets and escalating into L3 support when necessary … including being able to continue to work or provide insight on that ticket when in L3 or L4 escalation. Developing customer relationships and building rapport to enhance the support service. Providing expert knowledge of the company's extensive product range to be able to make recommendations and share advice on the implementation and usage of software. Managing installations and More ❯

Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales … hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the … customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar More ❯

Senior Technical Support Engineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a Senior Technical Support Engineer, you'll play a key role in ensuring … the performance and reliability of Siemens generators and auxiliary systems. Your day may involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your … own technical expertise. How You'll Make an Impact Provide expert technical support for Siemens generators and auxiliary products. Develop and author technical reports, work scopes, and test procedures to support product development and operations. Collaborate with internal teams and Siemens' global engineering network to share knowledge and ensure effective solutions. Prepare for outages, including More ❯

Technical Support Engineer £35,000 - £40,000 + Training + Progression + Benefits Newcastle (Commutable from: Gateshead, Sunderland, Washington, Consett, Chester-le-Street, Cramlington, Hexham) Do you have Software and IT Support experience, looking to work for a globally renowned manufacturer offering full training across a range of modern systems? This is a highly varied role, where … available. In this Monday - Friday days based role, you will be based from their head office with occasional travel to customer sites. You will primarily be responsible for external support on the integration and maintenance of software. This position would suit an IT, Software or Computer Science specialist, looking for a stable permanent role with a rapidly growing business … offering technical development and progression. The Role: External and Customer Technical Support. Setting up, maintaining product software. Monday - Friday days based with occasional travel. The Person: IT/Software/Computer Science background. Happy to work with external clients. Commutable to Newcastle. More ❯

An exciting opportunity has arisen to join our Structural Support Solutions business as Technical Sales Representative for the Durham Area. Established in 1981, MGF is a market leader in the design, manufacture, hire and sale of temporary works equipment for the construction industry. Employing over 440 staff, we currently operate nationally from 14 locations, we manufacture our own … equipment, operate our own transport fleet and importantly have an in-house engineering team who produce design solutions to meet customers' requirements. Our Structural Support Solutions business provides engineering support and hire of specialist equipment to temporarily support existing and new structures during construction and refurbishment. Our goal is to disrupt an established market and grow our … and developing this exciting area of the business forward. The role Technically minded with an interest in civil engineering and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to More ❯