Gotpeople are working closely with a dynamic local IT comapny are are looking for Technicalsupport Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the … skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing system Use our ticketing system to work on and resolve helpdesk tickets & service … dashboard and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require TechnicalSupport Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Gotpeople
Gotpeople are working closely with a dynamic local IT comapny are are looking for Technicalsupport Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the … skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing system Use our ticketing system to work on and resolve helpdesk tickets & service … dashboard and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require TechnicalSupport Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupport Engineer (IBM iSeries or AS/400) - Global Software company, Northampton Client: Hawksworth Location: Northampton, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: Position: TechnicalSupport Engineer (IBM iSeries or AS/… or AS/400 mainframe environments? Our client is a highly reputable software company, with clients including NASA. They develop software used worldwide. In this role, you will provide technicalsupport for our client's environment, working on both Linux and Windows servers. What does your day look like? Represent our client as the first point of contact … Help customers by demonstrating your expertise in IBM iSeries or AS/400 Diagnose and troubleshoot performance and integration issues Tech know-how: 5+ years in tech support Linux and Windows server experience Basic networking and shell scripting Nice to have: Hands-on experience with PHP-related technology If the above sounds like you and you're excited about More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Ernest Gordon Recruitment
TechnicalSupport Engineer (CNC/Machine Tooling) £35,000 - £45,000 + Training + Progression + Company Car + Company Bonus + Company Benefits Northampton Are you a TechnicalSupport Engineer or similar with a background in Visual Basic and Windows operating systems looking to join a tight-knit company offering specialized training? Do you want … excellent growth, now with a broad client base across a range of industries including Civil, Defense, Aerospace and Automotive. They offer production solutions, including tool measuring and presetting, manufacturing support and shrink technology. Due to their continued growth, they are now looking to add a TechnicalSupport Engineer to their team. In this dynamic role your time … meeting face to face with clients. You will conduct visits to key clients as you troubleshoot software issues that arise. You will diagnose and resolve bespoke software issues, providing technical support. This role would suit a TechnicalSupport Engineer or similar with a background in Visual Basic and Windows operating systems looking for a specialist role within More ❯
Rushden, Northamptonshire, UK Hybrid / WFH Options
Getronics
Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Linux TechnicalSupport Consultant to join our team! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/life balance … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you … Program – 40+ awards were made last year under our RecogniseMe scheme Role Purpose: The role is within a small team, working for one of Getronics biggest customers, providing Linux support and administration to a number of RedHat Linux VM’s. The role involves assisting with design and delivery of new VM’s, systems administration and operational tasks, patching and More ❯
of customers that features some of the largest insurance companies in the world What we are looking for: We are seeking a dynamic individual to provide a variety of technicalsupport to our Claims Operation, which is at the heart of our business. The ideal candidate will have a breadth of claims experience across fraud, complaints and quality … of potentially fraudulent claims, ensuring fraud identification and indemnity control Investigation and management of escalated complaints from the claims operation, including issuance of final response letters Responding accurately to technical referrals from claims handlers Support the onboarding of new products/partners, through detailed policy wording review, claims handling process definitions and system implementation Provide continuous process improvement … reviews and support Skills and Experience required: Minimum of 5 years experience in insurance claims Prior experience with at least one of these lines of business: Pet, Travel, Property, Warranty Experience of investigating and managing potentially fraudulent claims Experience investigating and managing complaints Experience in quality assurance of claims, including payment controls Strong verbal and written communication skills A More ❯