2 of 2 Technical Support Jobs in Northwich

TECHNICAL CUSTOMER SUPPORT SPECIALIST Salary : £30,000 Location : Northwich - hybrid Contract: Permanent Hours: Mon-Fri (08:00-17:00) or (08:30-17:30) This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range. You will be at the heart of customer … interactions, supporting both clients and internal teams with your knowledge of the products. Job Spec: Provide comprehensive technical support through telephone and ticketing systems, ensuring all queries are addressed promptly and accurately. Deliver hotline and ticket-based assistance directly to customers, offering first-level qualification of complaints and processing goodwill requests up to specified limits. Advise customers on … technical and commercial matters via phone calls and live chat platforms, ensuring clear communication and effective solutions. Support customers in selecting products, cross-referencing alternatives, especially during product releases or phase-outs, and identifying cross-selling opportunities. Assist with service inquiries related to repairs, modifications, or replacement parts by providing detailed information and quotations for standard services. Perform More ❯

TECHNICAL CUSTOMER SUPPORT SPECIALIST Salary : £30,000 Location : Northwich - hybrid Contract: Permanent Hours: Mon-Fri (08:00-17:00) or (08:30-17:30) This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range click apply for full job details More ❯