Technical Support Jobs in Nottinghamshire

15 of 15 Technical Support Jobs in Nottinghamshire

Technical Support Engineer - Field

Mansfield, England, United Kingdom
周物癥
and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview The Tier 1 Engineer will have responsibility for remote client support, as well as infrequent onsite support, including heavy interaction with end-users in diverse computing environments. Thrive is looking to hire individuals who demonstrate technical proficiency, have … work and opportunities for growth. Thrive employees work independently as client consultants, as well as collaborating with our exceptionally talented team of engineers, to provide the best-in-breedIT support for our clients. Responsibilities Ability to handle diverse computing environments in a wide cross section of business clients Analyze and document an unfamiliar client/server network environment while … for newly created service tickets Prioritize tickets created Follow Thrives’ best practices for escalating tickets to Tier 2 engineers Communicate steps taken during troubleshooting and resolutions through clear non-technical communication Demonstrate the correct level of urgency while resolving client incidents Resolution of incidents/requests related to, but not limited to the following: Mail Application/Office More ❯
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Technical Support Engineer Tier I

Nottingham, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Support Engineer Tier I, nottingham col-narrow-left Client: Action1 Location: nottingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
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3rd Line Technical Support Specialist

Worksop, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Premier Foods
3rd Line Support Engineer Worksop (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … other sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The Technical Support Specialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team, working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of More ❯
Employment Type: Work From Home
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Technical Support Engineer

Nottingham, England, United Kingdom
Microlise
Our Support Services team play a pivotal role … within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a TechnicalSupport Engineer, to support the Service Desk team with exceptional customer service and technical knowledge, whilst providing expert first line support to our customers. This is a great … opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our “swarm” approach to resolving incidents, you will get the chance to learn new technologies and skills to drive your career forward. Have you got service desk and/or customer support experience? Are you looking More ❯
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Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

Nottingham, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Nottingham Client: Hawksworth Location: Nottingham, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully remote position … Framework, across Linux and Windows environments? Our client is a highly reputable software company, used by organizations including NASA, with a wide-ranging impact. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, specifically Zend Framework. Your responsibilities will include providing technical support for our client's environment on both … What does your day look like? Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting If this sounds like you More ❯
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Technical Support Engineer

Nottingham, England, United Kingdom
NexGen Cloud
Join to apply for the Technical Support Engineer role at NexGen Cloud . NexGen Cloud is a rapidly growing IaaS company focused on providing innovative cloud solutions and infrastructure services. Our GPU cloud infrastructure solutions accelerate development in industries such as Artificial Intelligence & Machine Learning, VFX & Rendering, Data Science & IoT, and Computer Aided Engineering & MDO. We are dedicated … group of talented, experienced, and motivated individuals who want to make a positive change and a lasting impact on the tech world. Position Summary: We are seeking a skilled Technical Support Engineer with a solid background in customer service, a deep understanding of API usage, and proficiency in GPU technology. The ideal candidate should have 2-3 years … of experience in technical support roles, with a strong inclination towards virtualization and enthusiasm for the AI/ML landscape. Key Responsibilities: API Expertise: Provide technical support regarding API integrations, troubleshooting, and optimization. GPU Proficiency: Assist customers in leveraging GPU hardware for optimal performance. Customer Service: Offer support via email, phone, chat, maintaining professionalism and More ❯
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Technical Support Engineer (Tooling Manufacturing)

Nottingham, England, United Kingdom
TieTalent
Technical Support Engineer (Tooling Manufacturing) Holland Limited is the most well-known producer of tablet punches and dies in the world. With 75 years of experience, we are a leading British industrial company serving customers in over 100 countries with precise tooling solutions. Job purpose: To provide technical advice and support to external agents, customers, and … internal colleagues, aiming to minimize problems related to our products and services. Principal duties & responsibilities: Respond to and record technical pre-sale product (PharmaCare and Tooling) inquiries within 24 hours. Support after-sales inquiries and complaints. Assist with organizing company induction programs for new recruits. Assist in developing and presenting training programs for equipment and tooling. Ensure the … successful integration of technical information/data, maintaining a professional approach by customer-focused internal personnel. Provide technical bulletins and case studies to the Marketing Department for advertising and promotional activities. Attend exhibitions and accompany Account Managers/Agents on customer visits as a technical advisor, promoting customer support and developing relationships to increase business opportunities. More ❯
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Technical Support

Bulwell, Nottinghamshire, United Kingdom
Elizabeth Michael Associates LTD
values precision, professionalism, and continuous learning. About the Role This is a varied, hands-on administrative role ideal for someone who enjoys supporting a busy sales function, working with technical products, and delivering excellent customer service. The Sales Administrator will act as a key link between customers, internal teams, and field sales – ensuring smooth, efficient handling of orders, quotes … enquiries, and technical documentation. Key Responsibilities Provide frontline support for sales and customer service, handling enquiries, quotations, returns, and delivery issues Deliver pre- and post-sales technical support to internal and external stakeholders Assist with quoting and support internal and external sales teams by managing technical documentation Maintain strong product knowledge and stay updated … on industry developments and innovations Occasionally support field sales with on-site demonstrations and trade events Contribute to product evaluation processes and new technology assessments Ensure compliance with internal procedures and health & safety policies while maintaining a professional image Take on additional tasks as required by management What We’re Looking For Previous experience in a sales support More ❯
Employment Type: Permanent
Salary: £25000 - £28000/annum
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Technical Support Level 3 (m/w/d)

Nottingham, England, United Kingdom
Hybrid / WFH Options
FARO Technologies
Join to apply for the Technical Support Level 3 (m/w/d) role at FARO Technologies FARO is an imaging company — and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. From the start, we have helped our customers make better decisions — faster and … in CSI. We believe that if it can be dreamed, it can also be measured. And if it can be measured, it can be realized. We are seeking a Technical Support Level 3 (m/w/d) , based in Nottingham, United Kingdom. This is a hybrid role requiring 2 days in the office per week. How you … will make a difference @ FARO Respond to customer inquiries related to hardware and software products Provide technical support, troubleshooting, and solutions following guidelines Manage incidents, product defects, license issues, and escalations Maintain detailed documentation for support incidents Research and troubleshoot system issues Escalate issues internally when necessary Collaborate with support teams to ensure excellent customer experience More ❯
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3rd Line Technical Support Specialist

Worksop, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
Job Description 3rd Line Technical Support Specialist Location: Worksop (Hybrid working) Type: Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Technical Support Specialist to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service More ❯
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PLC CONTROLS Technical Support Specialist

Nottingham, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
Job Description PLC CONTROLS Technical Support Specialist - 100% REMOTE BASED TRAINING AND UNRESTRICTED PROGRESSION. Salary: £55,000-£59,000 (Car allowance included) Company car: When travel is needed Working days: Monday to Friday (REMOTE) Location: Candidates can live anywhere in England as long as they are willing to travel nationwide. We are currently recruiting for a blue-chip … client who is looking for a Technical Support Specialist. This role is remote-based with potential nationwide site visits. The successful candidate will work on exciting projects requiring extensive controls knowledge. Our client offers a generous package, unlimited progression opportunities, training, and job stability. The candidate must have a full UK driving license and be flexible to travel … as per business needs. If interested, please apply ASAP. Skills required for the Technical Support Specialist: Experience with Siemens S7 Ability to modify PLCs Background from any industrial sector Engineering qualification (Level 3 minimum) UK driving license and willingness to travel nationwide The role offers: Career progression Training Pension Job security On-the-job learning Benefits: Pension, OEM More ❯
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Technical Support Engineer

Nottingham, England, United Kingdom
Henderson Scott UK
Direct message the job poster from Henderson Scott UK Recruitment Consultant - Connecting Top IT Infrastructure & Security Talent with Leading Companies across the UK & US. Currently seeking a highly talented 2nd/3rd Line Engineer to join a busy IT department. More ❯
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Technical Support

Mansfield, England, United Kingdom
20i Ltd
businesses with high-end hosting solutions. We’re continuously developing cutting-edge technology to add more value to the platform than any other host, coupled with our team of support specialists, 20i’s agile development and support makes it the perfect company to grow your career. You’ll be provided full on-the-job training with emphasis placed … heavily on personal progression in the role. The role presents a clear path to progress through the levels of support, and to other areas of the business. The role is based at our recently refurbished offices in the 70-acre woodland park, Ransom Wood in Mansfield, Nottinghamshire. Given the nature of our 24/7 support team, this … Weekend availability is also required, with a rotation of approximately one in four weekends. Responsibilities: Be the first point of contact for our customers and resellers. Provide top-notch support through ticketing systems and live chat. Diagnose and resolve technical issues. Guide customers through troubleshooting processes. Escalate complex problems to higher-level support when necessary. Qualifications: Excellent More ❯
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Technical Support Partner

Nottingham, England, United Kingdom
John Lewis Partnership
About The Role As a Technical Support Partner, you’ll be the first point of contact in delivering technical expertise to our customers on electrical products sold in John Lewis and help resolve their technical related queries with the distinctive service we're known for. You'll use your expertise in order to diagnose and troubleshoot … empathy with their product related issue. Keeping the customer up to date with product repairs. Adhering to the business systems and processes to minimise loss and protect profitability. Troubleshooting technical issues as a first point of resolution where possible. Supporting the wider shop team with general shop-keeping tasks and customer service. Essential skills/experience you'll need … Good communication skills to be able to engage with 3rd party suppliers and internal stakeholders. High level of product knowledge and expertise. Technical support experience. Desirable skills/experience you may have Experience in a customer facing retail environment. Ability to troubleshoot product related issues. Please note: The salary stated for this role will be pro-rated due More ❯
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1st Line Technical Support - Wythenshawe

Nottingham, England, United Kingdom
Eligo Recruitment
Technical Support Engineer – Helpdesk & 1st Line Support (Cloud & Connected Tech) Location: Wythenshawe Salary: £34,000 per annum Hours: Monday to Friday, office hours A leading global technology company is looking to recruit a Technical Support Engineer to join its growing helpdesk team , providing first-line technical support for a wide range of connected … and electronic systems. This role is ideal for candidates with an electrical or electronic background who are ready to step into a fast-paced, office-based support environment. This is a front-line position, responding to technical issues from customers, engineers, and partners primarily via phone, email, and remote access tools. If you have experience supporting or working … automated solutions, with a reputation for innovation in security, connectivity, and smart systems . With operations across the UK and internationally, they are committed to delivering reliable, customer-focused technical support that meets the demands of modern, connected technologies. The Role: Technical Support Engineer (Helpdesk/1st Line) - this role is centred on helpdesk-based technical More ❯
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Technical Support
Nottinghamshire
10th Percentile
£26,800
25th Percentile
£27,250
Median
£27,500
75th Percentile
£27,750
90th Percentile
£36,825