Technical Support Engineer
Trench, Shropshire, United Kingdom
Jonathan Lee Recruitment Ltd
Looking for an exciting opportunity to showcase your technical expertise while working with cutting-edge technology? This is your chance to join a thriving organisation that is revolutionising the way businesses communicate. As a Technical Support Engineer , you'll be part of a dynamic team dedicated to delivering innovative solutions and ensuring exceptional customer satisfaction. This role … offers the perfect platform to develop your career with lots of progression opportunity to take your career to new heights. What You Will Do: - Diagnose and resolve complex technical issues, implementing effective long-term solutions to ensure continuous service performance. - Provide expert support for broadband, routers, access points, and Hosted Voice solutions, guaranteeing an outstanding customer experience. - Perform … installations of cloud-based telephony systems and manage upgrades for existing customers. - Analyse and troubleshoot software, hardware, and networking problems across a variety of systems. - Deliver training and onboarding support for users, empowering them to make the most of their systems. - Collaborate with your team to share knowledge, improve processes, and drive operational efficiency. What You Will Bring: - Experience More ❯
Employment Type: Permanent
Salary: GBP 26,000 - 29,000 Annual
Posted: