1st Line Technical Support
Southend-on-Sea, Essex, United Kingdom
IT People Recruitment
will have the opportunity to work in a culture that encourages and rewards individual talent. The position encompasses the delivery of 1st line remote support and triage services and reports directly to the Service Desk Manager. As this is a technical position, knowledge of a range of business … Service Desk Manager To be successful, you will: Be fully conversant with all current Microsoft Windows platform technologies Have experience in Customer Service or technical (software) Service Desk role Be a clear communicator, have good coordination and time management skills Have an excellent, professional phone manner Possess good written … with a passion for learning Operate as a team player Ideally, have experience of using an ITSM ticketing system Have experience in providing remote support via screen-sharing software Need to be a UK resident More ❯
Employment Type: Permanent
Salary: £24000 - £26500/annum
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