1 of 1 Technical Support Jobs in Stamford

enjoy working with computers and helping people? Scout Recruiting is now recruiting on our clients behalf, forTechnical Support Agents. This role will require you to work directly with their customers, educating them on features, diagnose issues and carry out remote remedial work to the software. Day-to-day, they … customer sites. • Telephone customers and talk through certain functions, and explain the causes and solutions to the problems. • Participate in the out of hours support rota (this could amount to 1 week in 8) • Escalate issues to your line manager as appropriate (and according to procedure) • Maintain a high ...