Construction Technical Support Team Leader
Bristol, Gloucestershire, United Kingdom
Etex Group
Select how often (in days) to receive an alert: Construction Technical Support Team Leader Location: Bristol, GB At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence. Our people are our top priority. We connect, collaborate, and champion the … our customers and communities. Are you looking for a company where you can learn, grow, and lead? Join us as a Construction Technical Support Team Leader in Bristol! This role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat product offerings. What … you'll do: Lead, coach, and support the 1st Line Technical Support team to deliver a responsive, customer-focused service. Manage inbound technical enquiries, including triaging, escalating, and resolving in line with service level agreements. Oversee project pack reviews and ensure accurate CAD production to support customer specifications. Utilise CRM systems effectively, track team More ❯
Employment Type: Permanent
Salary: GBP Annual
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