2 of 2 Technical Team Leader Jobs in Southampton

Technical Support Team leader (Hybrid Southampton) Join a High-Impact Team Delivering Exceptional Technical Support Our client is looking for a proactive and results-oriented Team Leader to guide their Technical Supportteam in delivering world-class service. In this role, you'll lead a small team … you'll also take part in rotational weekend divert cover, helping maintain service continuity outside standard hours. This responsibility is scheduled in advance and shared within the leadership team, ensuring a balance between professional and personal commitments. Key Responsibilities Lead and support the technical Support/Customer Support team, fostering a high-performance environment … and enabling team members to meet defined standards. Provide training, onboarding, and ongoing coaching for new hires and existing staff. Handle call escalations, ensuring swift resolution and customer satisfaction. Monitor SLA and KPI adherence, produce regular performance reports, and drive accountability and results. Improve documentation, processes, and workflows across Microsoft tools and internal systems. Stay up to date More ❯

GCP DevOps Engineer | Technical Lead | Team Lead Fully Remote, UK ONLY Competitive Salary plus equity Imagine being a part of the team to challenge and revolutionise the digital marketplace sector. To make a significant contribution to a global platform that champions the 'little people' while daring to challenge the corporate giants. Recognised as one … of Europe's fastest-growing E-commerce companies, this company has secured significant investment and are ready for growth! As a key player in their dynamic engineering team (40+), you'll be at the helm of driving DevOps operations including software delivery pipelines, optimising performance, stability and driving continuous improvement across the platform. What will make you a … at least comfortable with, working in a start-up style environment; fast moving, fast thinking, and willing to roll up your sleeves and get stuck in! Senior level technical capability with strong problem-solving skills. Proven experience with GCP as either a DevOps Engineer or SRE. A good depth of experience using Terraform and Ansible. A strong knowledge More ❯