3rd Line IT Support Engineer
- Hiring Organisation
- SER
- Location
- Truro, Cornwall, United Kingdom
- Salary
- £ 45 K
leadership on strategic technical projects and initiatives.Act as the senior technical point of contact for key customers.Lead technical reviews and help shape customer technology roadmaps and future infrastructure strategies.Handle complex technical escalations requiring a high level of expertise and troubleshooting ability.Mentor and develop Tier 1 and Tier … across the team.Evaluate and introduce new technologies, systems and solutions where they can add value to the business or customers.Work across a varied technology stack and customer base, providing exposure to different environments and technical challenges.Support the wider engineering team when required, including occasional onsite customer support.About YouWe ...