2 of 2 Technology Strategy Jobs in Leicester

e-commerce-focused portfolio. This role sets out to ensure outstanding client delivery while unlocking strategic growth opportunities. You'll oversee a team and work cross-functionally with delivery, strategy, and product teams to enhance our partnerships and performance. You will report to the Chief Client Officer. As a Head of Client Services atWilliams Commerce, you will: Lead and … outcomes. Oversee talent pathways, performance reviews, and development plans to ensure the continuous progression of our client services function. Champion collaboration across internal disciplines - including delivery, creative, technical, and strategy, ensuring cohesive, impactful client outputs. Embed operational rigour in account governance, budgeting, and forecasting processes, working with finance and operations to promote commercial accuracy and efficiency Innovation, Insight & Industry … at the C-suite level. Experienced in leading multi-disciplinary teams and operating at a senior level within a high-growth business. Comfortable managing complex delivery landscapes, often involving technology, strategy, and creative delivery. And in return, Williams Commerce offers: Up to 28 holidays + bank holidays Employee health care (after one year's service) Professional development: conferences More ❯

rapidly, with a sharp focus on product, data, and CRM performance. THE ROLE This is a commercially focused CRM leadership role, with a clear remit to drive performance, trading strategy, and tactical campaign delivery across multiple verticals. You’ll report to the Head of CRM, and partner closely with Commercial, Revenue, and Product stakeholders to shape best-in-class … scope to hire a fourth, and play a key role in building out campaign frameworks that move the dial on revenue and customer engagement. DAY TO DAY: Own CRM strategy and campaign performance across multiple business units Partner with Commercial & Trading teams to deliver high-impact tactical comms Lead a busy campaign schedule – with a focus on segmentation and … relevance Use customer behaviour data to improve targeting and content strategy Test and optimise campaigns to drive retention, engagement, and revenue Present weekly/monthly performance insights and recommendations to senior stakeholders Mentor and develop a growing CRM team YOUR SKILLSET: Proven CRM performance experience in a high-volume campaign environment Strong commercial mindset – confident influencing trading decisions and More ❯