Deskside & TechnologySupportAnalyst (SC Cleared) - Bristol iO has partnered with an engineering firm seeking SC Cleared support professionals for a contract role in Bristol. This full-time position requires an active SC Clearance, with DV clearance also acceptable. Role Details Position: Deskside & TechnologySupportAnalyst Clearance: SC Cleared minimum, can take DV … Location: Bristol Hourly Rate: £34 via Umbrella Contract Duration: 6 months initial Essential Experience At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience Proficiency in working within a Corporate IT environment Experience in meeting and exceeding Service Level Agreements Desirable Qualifications Microsoft certifications ITIL V3/4 Foundation Certification Knowledge of ServiceNow More ❯
IT SupportAnalyst 5 days on site in London Office -- M-F 8:30 AM- 6 PM Position Summary The IT SupportAnalyst will provide first and second line technical support to ~1300 staff and ~28 global offices. This role requires excellent customer service skills, with a focus on diagnosing and resolving support requests … in a timely and professional manner. Job Responsibilities Respond to and resolve all IT support calls/emails for all locations Provide IT Support for all employees, in offices and working virtually Serve as the first point of contact for technical support in the local office (office-based and remote) and global offices. Maintain, configure, deploy, and … repair computer and printer hardware, including supported smart devices. Support meeting room and video conference facilities, including systems like Teams and Zoom. Track, maintain, and document all support calls, ensuring quick resolution and closure of open tickets. Manage hardware asset inventory and equipment lifecycle. Enforce IT policies and guidelines, monitor enterprise management platforms/alerts, and report security More ❯
london (city of london), south east england, united kingdom
The Phoenix Group
IT SupportAnalyst 5 days on site in London Office -- M-F 8:30 AM- 6 PM Position Summary The IT SupportAnalyst will provide first and second line technical support to ~1300 staff and ~28 global offices. This role requires excellent customer service skills, with a focus on diagnosing and resolving support requests … in a timely and professional manner. Job Responsibilities Respond to and resolve all IT support calls/emails for all locations Provide IT Support for all employees, in offices and working virtually Serve as the first point of contact for technical support in the local office (office-based and remote) and global offices. Maintain, configure, deploy, and … repair computer and printer hardware, including supported smart devices. Support meeting room and video conference facilities, including systems like Teams and Zoom. Track, maintain, and document all support calls, ensuring quick resolution and closure of open tickets. Manage hardware asset inventory and equipment lifecycle. Enforce IT policies and guidelines, monitor enterprise management platforms/alerts, and report security More ❯
We are currently recruiting for a TechnologySupportAnalyst II, on a 12 month fixed term contract, to work Monday to Friday 9.30am to 5.30pm in our London office. POSITION OVERVIEW The TechnologySupportAnalyst II is responsible for day-to-day PC hardware and software support. This includes imaging, installing, diagnosing, repairing, maintaining … priorities and possess a high level of discipline while remaining flexible. The individual will also be required to assist the Firmwide IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services … with other teams. This person will also be a mentor to new staff members and assist in the training of new staff. The candidate will occasionally assist with conference technology setup and support. The position will primarily cover the 09:30 – 17:30 shift, but the person should be able to undertake other shifts as required. The candidate will More ❯
We are currently recruiting for a TechnologySupportAnalyst II, on a 12 month fixed term contract, to work Monday to Friday 9.30am to 5.30pm in our London office. POSITION OVERVIEW The TechnologySupportAnalyst II is responsible for day-to-day PC hardware and software support. This includes imaging, installing, diagnosing, repairing, maintaining … priorities and possess a high level of discipline while remaining flexible. The individual will also be required to assist the Firmwide IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services … with other teams. This person will also be a mentor to new staff members and assist in the training of new staff. The candidate will occasionally assist with conference technology setup and support. The position will primarily cover the 09:30 – 17:30 shift, but the person should be able to undertake other shifts as required. The candidate will More ❯
We are currently recruiting for a TechnologySupportAnalyst II, on a 12 month fixed term contract, to work Monday to Friday 9.30am to 5.30pm in our London office. POSITION OVERVIEW The TechnologySupportAnalyst II is responsible for day-to-day PC hardware and software support. This includes imaging, installing, diagnosing, repairing, maintaining … priorities and possess a high level of discipline while remaining flexible. The individual will also be required to assist the Firmwide IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services … with other teams. This person will also be a mentor to new staff members and assist in the training of new staff. The candidate will occasionally assist with conference technology setup and support. The position will primarily cover the 09:30 – 17:30 shift, but the person should be able to undertake other shifts as required. The candidate will More ❯
We are currently recruiting for a TechnologySupportAnalyst II, on a 12 month fixed term contract, to work Monday to Friday 9.30am to 5.30pm in our London office. POSITION OVERVIEW The TechnologySupportAnalyst II is responsible for day-to-day PC hardware and software support. This includes imaging, installing, diagnosing, repairing, maintaining … priorities and possess a high level of discipline while remaining flexible. The individual will also be required to assist the Firmwide IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services … with other teams. This person will also be a mentor to new staff members and assist in the training of new staff. The candidate will occasionally assist with conference technology setup and support. The position will primarily cover the 09:30 – 17:30 shift, but the person should be able to undertake other shifts as required. The candidate will More ❯
london (city of london), south east england, united kingdom
Kirkland & Ellis
We are currently recruiting for a TechnologySupportAnalyst II, on a 12 month fixed term contract, to work Monday to Friday 9.30am to 5.30pm in our London office. POSITION OVERVIEW The TechnologySupportAnalyst II is responsible for day-to-day PC hardware and software support. This includes imaging, installing, diagnosing, repairing, maintaining … priorities and possess a high level of discipline while remaining flexible. The individual will also be required to assist the Firmwide IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services … with other teams. This person will also be a mentor to new staff members and assist in the training of new staff. The candidate will occasionally assist with conference technology setup and support. The position will primarily cover the 09:30 – 17:30 shift, but the person should be able to undertake other shifts as required. The candidate will More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
London & Country Mortgages
TECHNOLOGYSUPPORTANALYST £25,500 Hybrid Working Bath office based with some remote working Fun, rewarding and with the opportunity to develop and grow your career. Thats life with L&C Mortgages, the UKs leading fee free mortgage and protection broker with over 160 awards to its name. Join us and youll be part of a business … and our fabulous Perkbox membership and much more, this is a place that really gives back on the effort you put in. Right now, were looking to recruit a TechnologySupport Analys t, to jump in with providing top quality technical support across the business and keep our colleagues free from tech faults. The Role Working as … part of our Service Desk Team, youll be L&Cs first contact for all our colleagues technical support needs. By assisting and sharing your knowledge youll ensure our end users are not adversely affected by technical issues. Using various media or in person, requests for help will be answered promptly and professionally, and will be escalated to resolve issues More ❯
TechnologySupportAnalyst – Top US Law Firm | London – Office-Based I'm currently working with a prestigious US law firm that’s on the lookout for a confident and capable TechnologySupportAnalyst (Level II) to join their high-performing London team. This is a fantastic opportunity to be part of a world-renowned … busy office with hands-on technical assistance and top-tier customer service. What’s the role about? You’ll be a key point of contact for all things IT support – from hardware and software troubleshooting, to installing, maintaining, and upgrading PCs and peripherals. You’ll also get involved with imaging and deploying machines, and play a part in maintaining … firmwide IT standards. On top of that, you’ll assist the global service desk with 1st line phone support, so excellent communication is a must. This is a client-facing, fast-paced role where priorities can shift quickly, so we're looking for someone who's comfortable juggling multiple tasks while staying calm and focused under pressure. You’ll More ❯
TechnologySupportAnalyst – Top US Law Firm | London – Office-Based I'm currently working with a prestigious US law firm that’s on the lookout for a confident and capable TechnologySupportAnalyst (Level II) to join their high-performing London team. This is a fantastic opportunity to be part of a world-renowned … busy office with hands-on technical assistance and top-tier customer service. What’s the role about? You’ll be a key point of contact for all things IT support – from hardware and software troubleshooting, to installing, maintaining, and upgrading PCs and peripherals. You’ll also get involved with imaging and deploying machines, and play a part in maintaining … firmwide IT standards. On top of that, you’ll assist the global service desk with 1st line phone support, so excellent communication is a must. This is a client-facing, fast-paced role where priorities can shift quickly, so we're looking for someone who's comfortable juggling multiple tasks while staying calm and focused under pressure. You’ll More ❯
TechnologySupportAnalyst – Top US Law Firm | London – Office-Based I'm currently working with a prestigious US law firm that’s on the lookout for a confident and capable TechnologySupportAnalyst (Level II) to join their high-performing London team. This is a fantastic opportunity to be part of a world-renowned … busy office with hands-on technical assistance and top-tier customer service. What’s the role about? You’ll be a key point of contact for all things IT support – from hardware and software troubleshooting, to installing, maintaining, and upgrading PCs and peripherals. You’ll also get involved with imaging and deploying machines, and play a part in maintaining … firmwide IT standards. On top of that, you’ll assist the global service desk with 1st line phone support, so excellent communication is a must. This is a client-facing, fast-paced role where priorities can shift quickly, so we're looking for someone who's comfortable juggling multiple tasks while staying calm and focused under pressure. You’ll More ❯
Base pay range ***5 days a week on site*** Are you a problem-solver with a passion for IT? A large and successful organisation is looking for a Technical SupportAnalyst to provide hands-on IT support, troubleshoot technical issues, and ensure the smooth operation of critical systems. Responsibilities: Provide IT support to internal users, resolving … printers, mobile devices, and peripherals. Assist with software and hardware installations, configurations, and maintenance. Monitor and maintain internal networks, servers, and IT systems for efficiency and security. Manage IT support requests via the company’s ticketing system. Set up and configure IT equipment for new employees. Perform upgrades, patches, and maintenance to ensure system stability. Provide user training and … document technical procedures. Skills/Experience Experience in an IT support role, with a solid understanding of IT systems, hardware, and software. Knowledge of Microsoft OS, networking (TCP/IP, DNS, DHCP), and cloud solutions. Familiarity with Active Directory, Exchange, and Office 365. Strong communication skills to support non-technical users. ITIL certification (or willingness to obtain). More ❯
Plymouth, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information TechnologySupportAnalyst, plymouth col-narrow-left Client: RedRock Resourcing Location: plymouth, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid … Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and … forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information TechnologySupportAnalyst, manchester col-narrow-left Client: RedRock Resourcing Location: manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid … Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and … forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information TechnologySupportAnalyst, warrington, cheshire col-narrow-left Client: RedRock Resourcing Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid Working) I … m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking … IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows More ❯
IT SupportAnalyst 📌 Glasgow (2 days per week) : £26,000 + bonus | 💻 Fin- Tech Be-IT are delighted to be working with their long standing fintech client on this exciting opportunity. We are searching for an IT SupportAnalyst to join their growing internal IT team. This is a fantastic opportunity for someone with a strong … foundation in IT support who thrives in a fast-paced, collaborative environment. Key Responsibilities: Provide 1st and 2nd line support via phone, email, and ticketing systems, ensuring timely resolution of technical issues. Troubleshoot hardware, software, and network problems across Windows, macOS, and mobile platforms. Manage onboarding and offboarding processes, including account setup and hardware deployment. Administer Microsoft … Active Directory, and Intune environments. Support virtual infrastructure using Hyper-V and maintain accurate IT asset records. Contribute to internal documentation and continuous improvement initiatives. Ideal Candidate Profile: Minimum 2 years’ experience in an IT support or service desk role. Strong knowledge of Windows 10/11, macOS, Microsoft 365, and networking fundamentals (IP, DNS, DHCP, VPN). More ❯
IT SupportAnalyst 📌 Glasgow (2 days per week) : £26,000 + bonus | 💻 Fin- Tech Be-IT are delighted to be working with their long standing fintech client on this exciting opportunity. We are searching for an IT SupportAnalyst to join their growing internal IT team. This is a fantastic opportunity for someone with a strong … foundation in IT support who thrives in a fast-paced, collaborative environment. Key Responsibilities: Provide 1st and 2nd line support via phone, email, and ticketing systems, ensuring timely resolution of technical issues. Troubleshoot hardware, software, and network problems across Windows, macOS, and mobile platforms. Manage onboarding and offboarding processes, including account setup and hardware deployment. Administer Microsoft … Active Directory, and Intune environments. Support virtual infrastructure using Hyper-V and maintain accurate IT asset records. Contribute to internal documentation and continuous improvement initiatives. Ideal Candidate Profile: Minimum 2 years’ experience in an IT support or service desk role. Strong knowledge of Windows 10/11, macOS, Microsoft 365, and networking fundamentals (IP, DNS, DHCP, VPN). More ❯
IT SupportAnalyst 📌 Glasgow (2 days per week) : £26,000 + bonus | 💻 Fin- Tech Be-IT are delighted to be working with their long standing fintech client on this exciting opportunity. We are searching for an IT SupportAnalyst to join their growing internal IT team. This is a fantastic opportunity for someone with a strong … foundation in IT support who thrives in a fast-paced, collaborative environment. Key Responsibilities: Provide 1st and 2nd line support via phone, email, and ticketing systems, ensuring timely resolution of technical issues. Troubleshoot hardware, software, and network problems across Windows, macOS, and mobile platforms. Manage onboarding and offboarding processes, including account setup and hardware deployment. Administer Microsoft … Active Directory, and Intune environments. Support virtual infrastructure using Hyper-V and maintain accurate IT asset records. Contribute to internal documentation and continuous improvement initiatives. Ideal Candidate Profile: Minimum 2 years’ experience in an IT support or service desk role. Strong knowledge of Windows 10/11, macOS, Microsoft 365, and networking fundamentals (IP, DNS, DHCP, VPN). More ❯
IT SupportAnalyst 📌 Glasgow (2 days per week) : £26,000 + bonus | 💻 Fin- Tech Be-IT are delighted to be working with their long standing fintech client on this exciting opportunity. We are searching for an IT SupportAnalyst to join their growing internal IT team. This is a fantastic opportunity for someone with a strong … foundation in IT support who thrives in a fast-paced, collaborative environment. Key Responsibilities: Provide 1st and 2nd line support via phone, email, and ticketing systems, ensuring timely resolution of technical issues. Troubleshoot hardware, software, and network problems across Windows, macOS, and mobile platforms. Manage onboarding and offboarding processes, including account setup and hardware deployment. Administer Microsoft … Active Directory, and Intune environments. Support virtual infrastructure using Hyper-V and maintain accurate IT asset records. Contribute to internal documentation and continuous improvement initiatives. Ideal Candidate Profile: Minimum 2 years’ experience in an IT support or service desk role. Strong knowledge of Windows 10/11, macOS, Microsoft 365, and networking fundamentals (IP, DNS, DHCP, VPN). More ❯
exeter, south west england, united kingdom Hybrid / WFH Options
RedRock Resourcing
IT Support Technician – 1st/2nd Line 📍 Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding … in the Microsoft tech stack to join a collaborative and forward-thinking IT function. 💼 The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. 🔧 Day-to-Day: Responding to and … resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN, etc.) Providing iOS mobile device support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system 🧠 What More ❯
plymouth, south west england, united kingdom Hybrid / WFH Options
RedRock Resourcing
IT Support Technician – 1st/2nd Line 📍 Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding … in the Microsoft tech stack to join a collaborative and forward-thinking IT function. 💼 The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. 🔧 Day-to-Day: Responding to and … resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN, etc.) Providing iOS mobile device support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system 🧠 What More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Resourcing Location: exeter, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer … focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as … contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues More ❯
Stratford-upon-Avon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information TechnologySupportAnalyst, Stratford-upon-Avon col-narrow-left Client: Opus Recruitment Solutions Location: Stratford-upon-Avon Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 23.05.2025 Expiry Date: 07.07.2025 col-wide Job Description: Are you a tech-savvy problem-solver … with a passion for delivering top-notch IT support? We’ve partnered with the UK’s leading provider of environmental compliance and data management services who are seeking an IT SupportAnalyst to join their team. What You’ll Do: Provide end-user support for up to 400 staff, ensuring exceptional service. Diagnose and resolve IT … issues, maintaining SLAs. Participate in technical projects, maintain infrastructure, and support Microsoft technologies (Azure, Active Directory, Windows Server, etc.). Support cybersecurity initiatives, ISO 27001 compliance, and business continuity. Guide junior staff and promote IT process improvements. Handle Service Desk tickets efficiently. Who You Are: 4+ years of IT support experience with strong troubleshooting skills. Proactive and More ❯
Royal Leamington Spa, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information TechnologySupportAnalyst, royal leamington spa col-narrow-left Client: Opus Recruitment Solutions Location: royal leamington spa, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 7 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Are you a tech-savvy … problem-solver with a passion for delivering top-notch IT support? We’ve partnered with the UK’s leading provider of environmental compliance and data management services who are seeking an IT SupportAnalyst to join their team. What You’ll Do: Be the go-to for up to 400 staff, providing exceptional end-user support alongside their team. Diagnose and resolve IT issues, ensuring seamless service delivery within agreed SLAs. Collaborate on exciting technical projects, maintain infrastructure, and support their Microsoft stack (Azure, Active Directory, Windows Server, and more). Champion cybersecurity, contribute to ISO 27001 compliance, and support business continuity efforts. Coach and guide juniors to success while driving innovation in More ❯