6 of 6 Telecoms Jobs in Bridgend

delivered with expertise, passion and heart. We are looking for an enthusiastic Comms Projects Team Leader with a passion for customer service with previous experience of working within the Telecoms or ICT sector. About the Role: The comms projects team is responsible for planning and delivering projects that have been received from the sales team. This will involve facilitating and More ❯

consistency. About you: Minimum of 5 Years Experience in managing a team Strong leadership and coaching abilities across on-site and remote teams. Expertise in IT and/or Telecoms support and helpdesk operations. Passion for delivering World-Class customer service. Ability to foster connectivity and collaboration among on-site and remote employees. Excellent problem-solving and communication skills Renumeration More ❯

consistency. About you: Minimum of 5 Years Experience in managing a team Strong leadership and coaching abilities across on-site and remote teams. Expertise in IT and/or Telecoms support and helpdesk operations. Passion for delivering World-Class customer service. Ability to foster connectivity and collaboration among on-site and remote employees. Excellent problem-solving and communication skills Renumeration More ❯

service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience of working within an IT and Telecoms Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls with a view to helping and close that ticket. … are unable to resolve at first point of contact, you will be expected to triage the query and pass it onto the engineering team Investigating and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction Ensuring all open cases … and updates to existing process documentation, ensuring we keep solutions up to date. About you: Job Experience Required: Have at least 2 years experience an ICT and/or Telecoms Helpdesk/Service Desk Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team Comfortable using CRMs and documentation solutions Benefits More ❯

service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience of working within an IT and Telecoms Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls with a view to helping and close that ticket. … are unable to resolve at first point of contact, you will be expected to triage the query and pass it onto the engineering team Investigating and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction Ensuring all open cases … and updates to existing process documentation, ensuring we keep solutions up to date. About you: Job Experience Required: Have at least 2 years experience an ICT and/or Telecoms Helpdesk/Service Desk Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team Comfortable using CRMs and documentation solutions Benefits More ❯

the UK. This role will suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably in an IT and/or a Telecoms Helpdesk role. You will take inbound calls from clients who require technical assistance and immediately triage their calls with a view to helping and close the ticket. Main duties: Answering … professional manner. Demonstrate ownership, accountability and strive for "First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure This is More ❯