M Group Services Limited T/A Avonline Network Services Limited
ability to be solution focused, demonstrating customer empathy in everything you do. What we need from you. Delivery & program management level experience within the Telecoms sector Cablingmanagement experience Strong leadership abilities with a proven experience leading successful engineering teams and ability to manage operational risk. Demonstrable record of performance leadership more »
and customers. At least 7 years experience of specifying, designing, deploying and commissioning field installations in civil/electrical projects. Experience of IT/telecoms projects is highly desirable. Experience of wider datacentre infrastructure and network architecture components Experience in working with real-time sensor equipment focusing on radar and more »
and customers. At least 7 years experience of specifying, designing, deploying and commissioning field installations in civil/electrical projects. Experience of IT/telecoms projects is highly desirable. Experience of wider datacentre infrastructure and network architecture components Experience in working with real-time sensor equipment focusing on radar and more »
will be expected to triage the incident/request and pass it on to senior members of the team Investigate and monitor all related Telecoms, Wi-Fi and network issues ensuring customer faults and incidents are resolved within SLAs Communicate clearly and effectively with end-users, colleagues, and management to … updated Attend customer sites to diagnose and repair services where applicable Responsible for always giving a first-class service Job Experience Required: Have a telecoms/ICT background with VoIP experience Proven/practical knowledge of VoIP and SIP Knowledge of SIP messaging, call flows and analysis of packet captures … Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 2nd Line Support Engineer, Technical Support Technician, IT Systems Engineer, IT, Engineer, Telecoms Engineer, VOIP Engineer, VOIP Support, VOIP Customer Service Engineer, Telecoms Support, Telecoms Customer Service may also be considered for this role. more »
will be expected to triage the incident/request and pass it on to senior members of the team Investigate and monitor all related Telecoms, Wi-Fi and network issues ensuring customer faults and incidents are resolved within SLAs Communicate clearly and effectively with end-users, colleagues, and management to … updated Attend customer sites to diagnose and repair services where applicable Responsible for always giving a first-class service Job Experience Required: Have a telecoms/ICT background with VoIP experience Proven/practical knowledge of VoIP and SIP Knowledge of SIP messaging, call flows and analysis of packet captures … Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 2nd Line Support Engineer, Technical Support Technician, IT Systems Engineer, IT, Engineer, Telecoms Engineer, VOIP Engineer, VOIP Support, VOIP Customer Service Engineer, Telecoms Support, Telecoms Customer Service may also be considered for this role. more »
