Customer Service Advisor
- Hiring Organisation
- FBI &TMT
- Location
- Lee-On-The-Solent, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
client, a reputable company in the technology and telecommunications sector, is currently seeking a Customer Service Advisor to join their mobile telecommunications team in Lee on the Solent. Key Responsibilities: Handle inbound and outbound customer enquiries via phone, email and ticket systems Assist customers with mobile plans, billing queries, upgrades … protection guidelines Work collaboratively with team members and escalate complex issues when required Job Requirements: Previous experience in customer service, call centre, or retail (telecoms experience is preferable but not essential) Strong communication skills with the ability to explain technical information clearly Confident using computer systems and learning new software ...