4 of 4 Telecoms Jobs in Marlow

support the design,implementation, and delivery of new initiatives and process changes with billing implications. What we needfrom you 5+years' experience in IT, Telecommunications, or a similar technology industry within a fast-paced multinational organisation. Strong billing operations expertise with excellent analytical skills, including the ability to interpret, present ...

site support teams, and MLL's operational and shared service functions. The role is responsible for ensuring the successful delivery of managed IT and telecoms services, maintaining high levels of customer satisfaction, and driving operational excellence. Working as an extension of the customer's team, you will build trusted relationships … service maturity. Your Knowledge and Experience Essential Proven experience in a Service Delivery Manager or IT Customer Relationship Management role. Experience working within the telecoms, managed services or IT services industry. Strong understanding of ITIL Service Management principles. Experience managing customer incidents, escalations and service reviews. Demonstrable experience managing KPIs ...

site support teams, and MLL's operational and shared service functions. The role is responsible for ensuring the successful delivery of managed IT and telecoms services, maintaining high levels of customer satisfaction, and driving operational excellence. Working as an extension of the customer's team, you will build trusted relationships … service maturity. Your Knowledge and Experience Essential Proven experience in a Service Delivery Manager or IT Customer Relationship Management role. Experience working within the telecoms, managed services or IT services industry. Strong understanding of ITIL Service Management principles. Experience managing customer incidents, escalations and service reviews. Demonstrable experience managing KPIs ...

delays and noncompliance. Accurate commercial oversight of invoices, payments and contractual changes. Areas of Expertise; Minimum 5 years’ contract management experience. Experience in IT, telecommunications, managed services, or a similar complex outsourced service environment preferred. Strong understanding of contract governance, obligations management, risk registers, issue management and reporting. Demonstrable experience … validation. Ability to produce clear written reports, governance papers and action logs. Desirable Criteria; *Experience in public sector procurement or contract management. *Experience managing telecoms or network services contracts, including service transitions and operational change. *Familiarity with service acceptance, milestone-based delivery and supplier performance frameworks. *Experience working with cross ...