2nd Line Technical Support
Royal Tunbridge Wells, Kent, United Kingdom, Southborough
Hybrid / WFH Options
Hybrid / WFH Options
Vermelo RPO
Key Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and IoT devices. Escalate complex issues to the Technical Support Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting more ยป
Employment Type: Permanent
Salary: £28000 - £30000/annum
Posted: