Desktop Support Engineer
Northwich, Cheshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Akkodis
Role As a Desktop Support Engineer, you will provide remote and desk-side support and assistance to employees (users) with regard to IT services provided by the IT department. The Responsibilities Ensure that all calls are logged in the IT Service Management tool to ensure accurate statistics and … and mobile devices according to group standards, ensuring devices are registered appropriately within group platforms Install, configure, support and troubleshoot software application and services including Windows platforms, Microsoft Office 365, Internet Browsers, Terminal Services, backup software, Active Directory and Citrix thin client and locally … patching The Requirements Experience working within a support function providing IT technical support to customers and wider functional teams Coordinating and delivering IT services through Managed Services arrangements Experience of dealing with stakeholders in a customer service and/or delivery setting Appropriate desktop management qualifications more »
Employment Type: Permanent
Salary: £30000 - £38000/annum
Posted: