Field Service Infrastructure Engineer / 3rd Line Engineer - IT MSP
Leeds, West Yorkshire, England, United Kingdom
SF Recruitment
Key Duties/Responsibilities - IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware - Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc. - Implement and support disaster recovery solutions - Technical services and support at the network level: WAN and LAN … connectivity, routers, firewalls, and security - Remote access solution implementation and support: VPN, Terminal Services, and Citrix - System documentation to include system reviews and recommendations - Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages - Improve customer service, perception, and satisfaction - Escalate service issues that cannot be completed More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted: