Interim CRM and Loyalty Manager
- Location
- Greater London, England, United Kingdom
with day-to-day delivery. You will be responsible for our CRM and email programme from strategy, planning and campaign development through to execution, automation, reporting and optimisation. We are looking for someone who understands that effective CRM in premium and luxury hospitality must do more than drive … member/loyalty journeys. Work hands-on within the CRM platform to create audiences, campaigns, automations and tests, continually improving performance through a test-and-learn approach. Own CRM reporting and analysis, providing clear visibility of campaign and lifecycle performance , bookings, revenue, conversion, engagement, repeat behaviour, customer value ...