IT Technician - Customer Support
Wellingborough, Northamptonshire, England, United Kingdom
Booker Group
for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at … IS team, you will ensure service availability, security and performance across multiple systems to help improve customer satisfaction and cash profit. The ideal candidate will have experience of service management, escalation procedures, incident management, customer support and testing systems. Within this role you will ensure that all service and support functions remain responsive to customer needs and adequate … reporting and service standards are met. You will be responsible for Manage the administration of the web site. Monitor system KPIs. Generate management information reporting. Support delivery of the website/digital systems roadmap. External technology suppliers. Booker IS colleagues across all systems. Tesco Technology colleagues. IS Service Desk. Customers. Internal business customers across all parts of the Booker More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted: