Test Lead (ServiceNow)
- Hiring Organisation
- Cognizant
- Location
- Milton, West Dunbartonshire, UK
- Employment Type
- Full-time
governance standards. Oversee functional, regression, and integration testing across ServiceNow and integrated platforms. Coordinate with SMEs, BAs, tech leads, and vendors to ensure test coverage and traceability. Ensure compliance with quality frameworks such as TMMI or similar. Monitor test progress, defect metrics, and reporting using Zephyr and other … tools. Mentor QA analysts and foster continuous improvement in testing practices. Prepare and oversee test plans, ensuring schedules align with project milestones and resource availability Key Skills and Experience : Experience in leading and managing end-to-end testing strategies across core ServiceNow modules—including Incident, Change, CMDB, and Service ...